We contacted Dawn at this outfit because we had two baby birds who had fallen out of a tree. From the very first phone call she said we were expected to make a "donation". We dropped off the birds, filled out paperwork, and made a cash donation. We were told we'd get a follow up on the birds condition and a receipt for our contribution. She took the birds but never responded to over a dozen requests for an update and a receipt. Our kids were heartbroken not knowing about the birds.
It was very clear. They are more about the MONEY than anything else. They took mine. Beware.