- Report: #1063331
Complaint Review: Flower Delivery Express - Internet
-
Author Not Confirmed
Why?
Flower Delivery Express
Internet, USA
Phone:
734-793-1116
Web:
florist-today.com
Categories:
Business Rating:
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Flower Delivery Express AKA Livonia Florist Today; Florist Concierge Ordered an $80.00 bouquet which totalled $102.54. The bouquet delivered to the funeral home was not at all what was ordered. The florist ,Floyds Flowers in Redford, Michigan, sent a much smaller and cheaper arrangement. It was a complete scam. Internet
Flower Delivery Express seems to operate under several different names. I ordered online from Livonia Flowers Today for a funeral. (Livonia Florist Today.com) The billing was under Florist Concierge in Orlando, Florida. I was notified, this week, that I have a $31.00 credit pending, with Flower Delivery Express (and, yes, they want to apply this to another order).
On 3/22/13 I Ordered the Perfectly Prismatic Bouquet online for $79.99 plus delivery. The total came to $102.24. The bouquet was very full with many different flowers and colors.
I nearly died when I saw the arrangment. The florist (Floyds Flowers in Redford, MI) or someone, substituted a much smaller and cheaper arrangement for the one I ordered. It didn't even come close to the order. I recieved five roses and three gerber daiseys with some greens. It was one giant rip off.
Calls to Livonia Florist today, as well as faxing pictures of what I ordered and what I received went nowhere. The most they were willing to reimburse to me was $30.00, but I told them I wanted all the money back because this was a scam. I never received any money back and am stuck with the payment.
I did pay by credit card and tried be to stop the payment to no avail. I'm very upset with this scam and hope these people can be stopped.
