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  • Report:  #779331

Complaint Review: Flowers by Dallas - Internet

Reported By:
Ellen - Stockton, California, United States of America
Submitted:
Updated:

Flowers by Dallas
Internet, United States of America
Phone:
916.803.3580
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My daughter was married at the Library Galleria in Sacramento on September 16, 2011, and had chosen Dallas McConahay, of Flowers by Dallas, as her florist, based on a recommendation. She put in a purchase order and gave Dallas a check for the majority of the $825 bill.

The wedding bouquet for my daughter was to be Deep purple hydrangeas, and the 6 bridesmaids were to have bouquets of white roses. The Groomsmen were to have boutonniers of purple hydrangeas.  There were supposed to be 4 wristlet coursages for the mother of the bride and groom, as well as the grandmothers.  There were supposed to be table arrangements for 8 tables, made up of large deep purple hydrangeas in 4 inch glass square vases with clear rocks and a ribbon on each vase.

 

The flowers were supposed to be delivered to the setting at 2:30 PM. Unfortunately, the nonreturned phone calls started shortly there after.  At 3:30 PM, Dallas arrived with the flowers and a bad attitude. The bridesmaids did not get their bouquets of white roses, but bouquets of half dead purple and white hydrangeas. One of the bouquets had a ribbon on it that was covered with blood.  Also, he never brought my daughters bouquet.  One of the bridesmaids called a local florist to quickly make up a wedding bouquet, sent the limousine driver across town to pick up the bouquet, and one of the groomsmen put the new $90 bill on his credit card.  The floral arrangements for the tables at the reception also were not what was paid for.  The 4 inch glass vases were actually all different sizes and colors. There were no clear stones and no ribbons, and again the flowers were half dead.  My friend/ coordinator told him that he needed to wait until I got there to meet with him, and he sneaked away without saying anything.

 

We have left numerous calls and emails for him, and he has not returned any messages. I am going to file a complaint also with the Division of Consumer Affairs, as well as the Better Business Bureau.


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