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  • Report:  #1215076

Complaint Review: Foresight Media - Newburgh New York

Reported By:
Mirka - woodville, Alabama, Canada
Submitted:
Updated:

Foresight Media
87 Taft Ave Newburgh, 12550 New York, USA
Phone:
800-564-1623
Web:
N/A
Categories:
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Last December, I contacted by phone the Foresight/Wrinkless Cream company that was offering a promotional product on Internet and requested a cream sample giving them my credit card number to pay for indicated costs.  I also advised a customer service person that if I like their product, I will contact them again which never happened.

 

Today (March 11th), to my great surprise, I received two more packages (containing two diminutive creams each) accompanied by invoices to a tune of $239.80 plus over 50 dollars for custom dues and taxes, since I live in Canada. The bill also specified charges for some brochures which were not even included.

 

I immediately contacted their customer service department staffed by an unusually rude man who mumbled his name but was not inclined to give me an authorization number for a return of products which I have not ordered or wanted in the first place.  The system, he said, has not allowed him to do so, despite clearly written note on a bill indicating to do exactly that  in the event of return or exchange.

 

At that point, my only recourse was to contact my Visa bank and change my card number.  At the same time, I found out that the company in question, has been 'well' known for such fraudulent practices even in Canada as well as 'comfortably' established on the infamous Rip Off site.

 

I do not have much hope that businesses with no integrity would always fail but it would be shameful to close my eyes on such a barefaced deceit.



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