- Report: #1244990
Complaint Review: Fox Rental Car - Nationwide
-
Author Not Confirmed
Why?
Fox Rental Car
Nationwide, USA
Phone:
(855) 571-8410
Web:
https://www.foxrentacar.com
Categories:
Business Rating:
(0)
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Fox Rental Car | Fox Car Rental Fox Rental Car absolutey sucks, horrible customer service, culture of rude employees, 100's of negative reviews San Jose, California Nationwide
Buyer Beware - Dont Rent From Fox Rental Car!
100's of complaints and negative reviews.
Fox rental car is absolutey one of the worst companies in the USA.
I travel around the country for work and always rent a car. I probably rent a car 10 or more times a year. Fox rental car sucks!
I experienced a horrible transaction with your employee Zitish in San Jose, complete failure of your customer service, and he refused to process my credit card or give us our vehicle.
I called into your customer support phone number at the airport when we needed help dealing with the employee. He literally refused to give us the car or an alternative vehicle. He was rude, insulting and completely lives up to the reputation the company has online.I was placed on hold for more than 10 minutes. I called back 10 more times and never once spoke with any person. To date, I have yet to receive a return call or follow up.
Beyond my own complaint and negative review, this company has an F rating, have been sued by the Attorney Generals Office in California and Washington, have 1,00's of negative reviews over the internet since 2006.
This company is so bad there is even a facebook page of piss customers facebook.com/Foxrentacarcomplaints
See supporting links and the history and volume of complaints:
bbb.org/losangelessiliconvalley/business-reviews/auto-renting-and-leasing/fox-rent-a-car-in-los-angeles-ca-13126373
oag.ca.gov/system/files/attachments/press_releases/n1388_judgment.pdf
oag.ca.gov/consumers/content/faqs_foxcarrental
topclassactions.com/lawsuit-settlements/lawsuit-news/1181-fox-rent-a-car-highway-toll-class-action-lawsuit/
tripadvisor.com/ShowTopic-g60750-i41-k4257374-Fox_Car_Rental-San_Diego_California.html
tripadvisor.com/ShowTopic-g34515-i19-k5105438-Fox_Rent_A_Car-Orlando_Florida.html
consumeraffairs.com/travel/fox.html
yelp.com/biz/fox-rent-a-car-san-francisco-san-francisco
mythreecents.com/reviews/fox-rent-a-car
youtube.com/watch?v=AJyzIKG1bvI
flyertalk.com/forum/other-car-rental-programs-ie-alamo-enterprise-closed-posting/1000308-scammed-fox-rental-car-las-vegas.html
viewpoints.com/Fox-Rent-a-Car-reviews
ripoffreport.com/r/Fox-Rental-Car/Seattle-Washington-98188/Fox-Rental-Car-Scammers-Customer-Service-Sucks-Seattle-Washington-1073898
ripoffreport.com/r/FOX-RENTAL-CAR-UTAH/SALT-LAKE-CITY-Utah-84116-29/FOX-RENTAL-CAR-UTAH-RIP-OFF-FOX-RENTAL-CAR-UTAH-SALT-LAKE-CITY-Utah-758567
2 Updates & Rebuttals
It looks like Fox Rental Car Pays For Fake Reviews
#2Author of original report
Sat, August 15, 2015
Immediately after posting my report, I get a reply from an average Joe that defends the company and blames me?
Fox Rental Car sucks. Its amazing they can get someone to reply to complaints but they cant get a single customer service person to call back.
In my opinion, their rebuttal was an employee or one of their agents at a marketing company trying to salvage their reputation.
Fox Rental Car has hundreds, if not thousands of complaints for a reason. You should avoid this company at all costs.
Robert
Irvine,California,
USA
A question and a comment
#3Consumer Comment
Wed, July 29, 2015
You say they refused to rent you a car. So what was the reason they gave you? After all unless you want us to believe that they just randomly picked on you and decided to refuse you a car...there is more to this than you are saying. Oh and don't give us the "Well they didn't tell us" line. Because I can guarantee you that the converstation didn't go like "We are here to rent a car, and here is my credit card".."Sorry I am not going to give you a car...get out".
Oh and while you spent all of your time looking for negative things on this company, did you happen to search other companies as well? Because many of the other major car rental companies have been sued over the automatic toll charges. You also would have no issues finding negative reviews and even entire social media sites on other companies....if you just took the time to look.
Oh and before you ask no, I do not now or have I ever worked for this company. In fact I don't even use them as a car rental company.
