- Report: #803883
Complaint Review: FPl - Miami Internet
Reported By:
DebbieEckert -
West Park, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
FPl
Miami, Internet, United States of America
Phone:
Web:
fpl.com
Categories:
Business Rating:
(0)
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FPl FPL 2000 OVER CHARGED ESTIMATE NON WORKING METER? FOR 5 MONTHS Miami, Internet
Subject: FPL 2000 OVER CHARGED ESTIMATE NON WORKING METER
FPL is determined to shut off my power on December 5 for non payment. Within this bill they are estimating outrageous usage used because there meters were not working. The estimates are in some cases 10 times the amount of last year. Below are the estimated charges. I requested actual usage and Ms. Grey said that she could not provide that because the mete was not readable. I have lived in the house for 18 years and never had bills higher then 250. My account number is FPL Account Number: 2305170017. I am disabled and my wife is not working and can not pay the outrageous amount owed. I need the power because I have sleep apnea and without using it I can die because of breathing blockage.
Thank you, Frank E
Estimates because meter not readable
09/23/2011
34
3304
$397.67
Electric Bill
09/23/2011
28
2721
$325.02
Electric Bill
09/23/2011
31
3012
$361.47
Electric Bill
09/23/2011
32
3109
$373.61
Electric Bill
09/23/2011
29
2818
$336.09
Electric Bill
FPL is determined to shut off my power on December 5 for non payment. Within this bill they are estimating outrageous usage used because there meters were not working. The estimates are in some cases 10 times the amount of last year. Below are the estimated charges. I requested actual usage and Ms. Grey said that she could not provide that because the mete was not readable. I have lived in the house for 18 years and never had bills higher then 250. My account number is FPL Account Number: 2305170017. I am disabled and my wife is not working and can not pay the outrageous amount owed. I need the power because I have sleep apnea and without using it I can die because of breathing blockage.
Thank you, Frank E
Estimates because meter not readable
09/23/2011
34
3304
$397.67
Electric Bill
09/23/2011
28
2721
$325.02
Electric Bill
09/23/2011
31
3012
$361.47
Electric Bill
09/23/2011
32
3109
$373.61
Electric Bill
09/23/2011
29
2818
$336.09
Electric Bill
1 Updates & Rebuttals
Citizen rip off
pembroke pines,Florida,
U.S.A.
Unacceptable
#2Consumer Comment
Tue, January 31, 2012
This is another experience of an unsatisfied customer of FPL as they claim to be doing the greatest job. Clearly, this is NOT the case. The author of this posting is very much understood by so many customers of FPL. Despite the issue, I believe the courtesy of restoring power was just, especially as a business owner. Now this is a situation that shows FPL has no time to provide a justifiable reason for this occurence and bill for non working meter. This is another sad case and disappointing so much as the homeowner took the take time out to write about this horrible experience that many customers of FPL have experienced but for many reason maybe unable to express via online, etc.
Note: I have not experienced a disconnect, so this is not an angry disconnect customer but one who has seen this FPL company and it's workers display unethical work habits. Please be patient good people, theres a company who will enter and provide competitive services and great customer service.
