- Report: #1024307
Complaint Review: Freelancer.com - Internet
Reported By:
Jorge -
Barcelona, Nationwide, Venezuela
Submitted:
Updated:
-
Author Not Confirmed
Why?
Freelancer.com
Internet, United States of America
Phone:
Web:
www.freelancer.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Freelancer.com I was immediately charged $5 for deleting and old project. Internet
I hit delete on an old cancelled project (that Freelancer imported form vwork automatically). I was charge for that action $5 bucks. It sucks since I was not warned that deleting a project cost money. Now I cannot take back the action.
In general Im scared of login into freelancer.com, its like a trap design to profit of every action taken by the user. Like I was 'upgraded' to the basic plan, wich I have no use for. The result another $5 charge, that I cannot take back.
Customer support responded:
From: Joe C.
Please be advised that project deletion fee is non-refundable. Proper expectations regarding the fee were given before finalizing the deletion of the project 'Clasified Ad Site - ID2672425.'
Should you have any other concern, please don't hesitate to contact us again.
In general Im scared of login into freelancer.com, its like a trap design to profit of every action taken by the user. Like I was 'upgraded' to the basic plan, wich I have no use for. The result another $5 charge, that I cannot take back.
Customer support responded:
From: Joe C.
Please be advised that project deletion fee is non-refundable. Proper expectations regarding the fee were given before finalizing the deletion of the project 'Clasified Ad Site - ID2672425.'
Should you have any other concern, please don't hesitate to contact us again.
