- Report: #68215
Complaint Review: Funjet Vacations - Milwaukee Wisconsin
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Funjet Vacations
8907 N. Port Washington Milwaukee, 53217 Wisconsin, U.S.A.
Phone:
414-351-3553
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Funjet Vacations ripoff Funjet put us in a room I wouldn't let my dog stay in, is re-nigging on settlement Milwaukee Wisconsin
My sister and I booked a 3 day 4 night vacation to Cancun with Funjet. We paid well over $1,000.00 for this trip. Upon arrival to our hotel we found the conditions to be deplorable. The room smelled musty, the curtains were torn, and the paint was peeling off the walls, the furniture looked like someone took a hammer to it.
We contacted a funjet representative who helped us relocate to more suitable accomadations. This move costed us an additonal $550.00 Plus the orignal hotel with which we were book charged us $200.00 because they did not have 24 hour cancellation notice.
When we returned home we contacted Funjet and after months of phone calls and aggravation we came to an agreement that funjet would give us a voucher for the $200.00 we paid for the room we never stayed in. The also paid us the difference between the rack rate and full price for the new room.
In October of 2003 my sister was notified that her credit card was being charged $200.00 for the vouchers that we had recieved. Funjet has withdrawn their promise to settle this issue fairly. Therefore I find no other recourse than to file this report, and also a report to the BBB.
P.S. The agency we booked this trip with is called "The Tavel Bag" in New Lenox Illinois.
Linda
Joliet, Illinois
U.S.A.
We contacted a funjet representative who helped us relocate to more suitable accomadations. This move costed us an additonal $550.00 Plus the orignal hotel with which we were book charged us $200.00 because they did not have 24 hour cancellation notice.
When we returned home we contacted Funjet and after months of phone calls and aggravation we came to an agreement that funjet would give us a voucher for the $200.00 we paid for the room we never stayed in. The also paid us the difference between the rack rate and full price for the new room.
In October of 2003 my sister was notified that her credit card was being charged $200.00 for the vouchers that we had recieved. Funjet has withdrawn their promise to settle this issue fairly. Therefore I find no other recourse than to file this report, and also a report to the BBB.
P.S. The agency we booked this trip with is called "The Tavel Bag" in New Lenox Illinois.
Linda
Joliet, Illinois
U.S.A.
4 Updates & Rebuttals
Linda
Joliet,Illinois,
U.S.A.
This hotel should have been rated with one star not four.
#2Author of original report
Mon, December 20, 2004
We used funjet brochures to researh our trip. Using the star* rating we picked this package because the hotel had a 4 Star rating. We didnt expect anything fancy, but clean and well kept would have been nice. This hotel should have been rated with one star not four. The hotel we ended up staying at had a four star rating and there could be no comparision to the slum we were originally booked in.
Elliot
Dallas,Texas,
U.S.A.
You Get What You Pay For.....
#3Consumer Comment
Wed, December 15, 2004
The "victim" said that she and her sister paid $1000 for 3 days and 4 nights to stay at a horrible hotel. When you factor in that government fees and departure taxes are around $125 per person, they really only paid $750 for 3 nights and 4 days. That breaks down to only $375 per person for round trip air and hotel and she does mention if the hotel was an all inclusive property in which case all her meals and beverages, alcoholic and otherwise, would have also been included in the total price. Maybe these folks don't travel much, but even so, what type of accomodations were they expecting at those rates? Perhaps in the future, she should research her decision a little more carefully before pointing fingers. After all, at under $375 per person, it would have cost her more to stay home!
Elliot
Dallas,Texas,
U.S.A.
You Get What You Pay For.....
#4Consumer Comment
Wed, December 15, 2004
The "victim" said that she and her sister paid $1000 for 3 days and 4 nights to stay at a horrible hotel. When you factor in that government fees and departure taxes are around $125 per person, they really only paid $750 for 3 nights and 4 days. That breaks down to only $375 per person for round trip air and hotel and she does mention if the hotel was an all inclusive property in which case all her meals and beverages, alcoholic and otherwise, would have also been included in the total price. Maybe these folks don't travel much, but even so, what type of accomodations were they expecting at those rates? Perhaps in the future, she should research her decision a little more carefully before pointing fingers. After all, at under $375 per person, it would have cost her more to stay home!
Elliot
Dallas,Texas,
U.S.A.
You Get What You Pay For.....
#5Consumer Comment
Wed, December 15, 2004
The "victim" said that she and her sister paid $1000 for 3 days and 4 nights to stay at a horrible hotel. When you factor in that government fees and departure taxes are around $125 per person, they really only paid $750 for 3 nights and 4 days. That breaks down to only $375 per person for round trip air and hotel and she does mention if the hotel was an all inclusive property in which case all her meals and beverages, alcoholic and otherwise, would have also been included in the total price. Maybe these folks don't travel much, but even so, what type of accomodations were they expecting at those rates? Perhaps in the future, she should research her decision a little more carefully before pointing fingers. After all, at under $375 per person, it would have cost her more to stay home!
