- Report: #141361
Complaint Review: Fusion Telecom - Las Vegas Nevada
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Fusion Telecom
P O Box 27740 Las Vegas, 89126 Nevada, U.S.A.
Phone:
212-9722000
Web:
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Fusion Telecom Fusion Telecom Ripoff! promises gifts for signing up, charges, but doesn't deliver! Las Vegas Nevada
*REBUTTAL Owner of company: Incorrect Information in this postin
*Consumer Comment: Eli Foner, Fusion Telecom/Fusion Telekom
*Consumer Comment: Fusion Telecom/Fusion TeleKom
*Consumer Comment: Fusion Telecom/Fusion TeleKom
*Consumer Comment: Fusion Telecom/Fusion TeleKom
*Consumer Comment: Fusion Telecom/Fusion TeleKom
*Consumer Comment: Fusion Telekom and Eli Foner
I was pestered on an ongong basis from a desperate telemarketer, for quite some time. Finally one day, I heard him out. He promised me several gifts for trying Fusion Telecom, including airline vouchers, A walmart gift card for $250. and a free gas card. I told the rep I rarely dialed long distance, but he insisted. Promising I could cancel at anytime!
I said go ahead, only because of the incentives. I received the calling card, but never received anything else! Now I am charged $69.00 and have never received anything, but the useless card! I phoned the customer service and spoke to Melissa. She was rude and condesending!
She informed me that they were not affiliated with the company's that sent the gifts?! She then played back the recording that clearly said they would receive the vouchers for airline tickets with-in 4 days! At that point she admitted they had never been sent, but said I was still charged $69.00 for the calling card! Kind of Oh, well! Then she hung up on me!
Ann
Newport Beach, California
U.S.A.
I said go ahead, only because of the incentives. I received the calling card, but never received anything else! Now I am charged $69.00 and have never received anything, but the useless card! I phoned the customer service and spoke to Melissa. She was rude and condesending!
She informed me that they were not affiliated with the company's that sent the gifts?! She then played back the recording that clearly said they would receive the vouchers for airline tickets with-in 4 days! At that point she admitted they had never been sent, but said I was still charged $69.00 for the calling card! Kind of Oh, well! Then she hung up on me!
Ann
Newport Beach, California
U.S.A.
7 Updates & Rebuttals
Fraud
Keller,Texas,
U.S.A.
Fusion Telekom and Eli Foner
#2Consumer Comment
Wed, August 17, 2005
MR Foner, In case you are wondering what my LAST name is, It is......WARRIOR...FRAUD WARRIOR~! Eyes will be upon you Mr Foner.
Fraud
Keller,Texas,
U.S.A.
Fusion Telecom/Fusion TeleKom
#3Consumer Comment
Sun, August 14, 2005
I made a mistake in the previous post. The last part with EARNGOLD is incorrect. Actually it is EVOQCORP.COM, NOT EVOCORP.COM...I missed the "Q". When trying to locate the registrant for EVOQCORP.COM, I was unable to because it is registered to "Domains By Proxy" in Arizona. Therefore unable to gain access to information. The information at the top is STILL correct~! Administrative Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Technical Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Domain servers in listed order: NS1.BELLCANADAHOSTING.COM NS2.BELLCANADAHOSTING.COM
Fraud
Keller,Texas,
U.S.A.
Fusion Telecom/Fusion TeleKom
#4Consumer Comment
Sun, August 14, 2005
I made a mistake in the previous post. The last part with EARNGOLD is incorrect. Actually it is EVOQCORP.COM, NOT EVOCORP.COM...I missed the "Q". When trying to locate the registrant for EVOQCORP.COM, I was unable to because it is registered to "Domains By Proxy" in Arizona. Therefore unable to gain access to information. The information at the top is STILL correct~! Administrative Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Technical Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Domain servers in listed order: NS1.BELLCANADAHOSTING.COM NS2.BELLCANADAHOSTING.COM
Fraud
Keller,Texas,
U.S.A.
Fusion Telecom/Fusion TeleKom
#5Consumer Comment
Sun, August 14, 2005
I made a mistake in the previous post. The last part with EARNGOLD is incorrect. Actually it is EVOQCORP.COM, NOT EVOCORP.COM...I missed the "Q". When trying to locate the registrant for EVOQCORP.COM, I was unable to because it is registered to "Domains By Proxy" in Arizona. Therefore unable to gain access to information. The information at the top is STILL correct~! Administrative Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Technical Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Domain servers in listed order: NS1.BELLCANADAHOSTING.COM NS2.BELLCANADAHOSTING.COM
Fraud
Keller,Texas,
U.S.A.
Fusion Telecom/Fusion TeleKom
#6Consumer Comment
Sun, August 14, 2005
I made a mistake in the previous post. The last part with EARNGOLD is incorrect. Actually it is EVOQCORP.COM, NOT EVOCORP.COM...I missed the "Q". When trying to locate the registrant for EVOQCORP.COM, I was unable to because it is registered to "Domains By Proxy" in Arizona. Therefore unable to gain access to information. The information at the top is STILL correct~! Administrative Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Technical Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Domain servers in listed order: NS1.BELLCANADAHOSTING.COM NS2.BELLCANADAHOSTING.COM
Fraud
Keller,Texas,
U.S.A.
Eli Foner, Fusion Telecom/Fusion Telekom
#7Consumer Comment
Sun, August 14, 2005
Mr Foner, It is my experience that what Ann has said in previous is .....dead on. "Business's/SCAMS" like yours are what Montreal is best known for. Why do you lie about being in "Ames, Iowa".... To make people think you are a true American? What a joke that is.... You have address's in Nevada, You claim to be "headquartered" in Nevada, but you have NO registration in Nevada. Your Headquarters are in MONTREAL! You ARE registered in FLORIDA with Harold Shankland, Tampa, Florida. Tampa Bay area of Florida is only second to Montreal for scams. What I found makes me believe you are in Montreal and setting up to do nothing but SCAM PEOPLE! If you would like to read more about your own "business" go to WWW.THE-DMA.ORG and type Fusion Telekom into their search. They do not like you either, Mr Foner..... The MAIN THING that bothers me is FUSION TELEKOM ALREADY HAS YOU ACCOUNT NUMBER~! THEY DO NOT NEED TO CALL YOU!........ (Note to Mr Foner, Did you know it is ILLEGAL to BUY these lists from your cohorts?) Whoa, Looks like multiple counts against you so far. Administrative Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Technical Contact: Foner, Eli [email protected] 9131-4740 Quebec Inc 200 Davignon Cowansville, Quebec J2K2L3 Canada (800) 591-5354 Fax -- (775) 307-7143 Domain servers in listed order: NS1.BELLCANADAHOSTING.COM NS2.BELLCANADAHOSTING.COM ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Domain Name: EVOCORP.COM Registrant: EarnGold Pty Ltd Attn Blake Murphy PO Box 3879 Canberra, ACT 2603 AU Administrative Contact: Murphy, Blake [email protected] EarnGold Pty Ltd PO Box 3879 Canberra, ACT 2603 AU 0413314267 fax: 999 999 9999 Technical Contact: Tim, Thornley [email protected] Po Box 603 Canberra ACT 2913 AU 61 2 62420605 fax: 61 2 62425728
Eli
Ames,Iowa,
U.S.A.
Incorrect Information in this postin
#8REBUTTAL Owner of company
Fri, August 12, 2005
Hello, I am an owner of Fusion Telekom / Fusion Talk based in Las Vegas, Nevada, and will review and summarize why this posting is false in many respects. First of all, our outbound Telesales group will NEVER contact a customer more than once. If you turn down the rep on the phone, you will not hear from them again. Secondly, we do promise incentive gifts (i.e. airline vouchers, $25 (not $250 as mentioned above) wal-mart gift-cards, etc..) and fulfill these with each and every order. We have strict quality-control procedures and record EVERY incoming and outgoing call for legal reasons. If this customer is interested in contacting our quality-control department to obtain a recording of their sale, please call 800-319-7220 and ask for Donald Roussy, floor Manager. Lastly, our customer service is focused on the customer and provide refunds for any unsatsifed transactions, regardless if the long-distance calling plan is used or not - obviously this client in question did not pursue this avenue fully. In conclusion, this is not only false information regarding our company, but regarding our policies and procedures as well. We welcome any comments in the future at [email protected]. Thank you, Eli Foner
