- Report: #222070
Complaint Review: GE Money Bank - AquaVantage - Orlando Florida
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Author Confirmed
Why?
GE Money Bank - AquaVantage
PO BOX 960061 Orlando, 32896-0061 Florida, U.S.A.
Phone:
800-250-5411
Web:
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GE Money Bank - AquaVantage WARNING ripoff fraudulent billing Overcharged Interest applied more than minimum payment Orlando Florida
Purchased a new hottub and were financed through AquaVantage (GE Money Bank) as a credit card with a $6000 credit limit, without our knowledge.
Received "Welcome" letter threatening that if we were ever late with a payment the "Introductory Offer" would default to 24.99% interest. We weren't supposed to have an "introductory offer." A month later we received the first bill with a minimum payment due of $121. I paid the bill early with $150. The second bill showed up with the $150 payment credited, $161 interest added and a threat that our account was "over limit" and to pay immediately to avoid penalties.
I immediately called to get an explanation and was told that they "never bill the first month, but charge interest from the date of purchase."
I made other financing arrangements so I requested a payoff amount, only to discover that this purchase was going to cost an extra $200 to remedy. The new balance on the account was $6045. I notified the salesman of the issues and his response was, "we do lots of business with them and never had any problems."
Ivy
Gresham, Oregon
U.S.A.
Received "Welcome" letter threatening that if we were ever late with a payment the "Introductory Offer" would default to 24.99% interest. We weren't supposed to have an "introductory offer." A month later we received the first bill with a minimum payment due of $121. I paid the bill early with $150. The second bill showed up with the $150 payment credited, $161 interest added and a threat that our account was "over limit" and to pay immediately to avoid penalties.
I immediately called to get an explanation and was told that they "never bill the first month, but charge interest from the date of purchase."
I made other financing arrangements so I requested a payoff amount, only to discover that this purchase was going to cost an extra $200 to remedy. The new balance on the account was $6045. I notified the salesman of the issues and his response was, "we do lots of business with them and never had any problems."
Ivy
Gresham, Oregon
U.S.A.
