- Report: #203930
Complaint Review: GE Money Bank - Mervyn's - El Paso Texas
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GE Money Bank - Mervyn's
PO Box 981064 El Paso, 79998 Texas, U.S.A.
Phone:
866-549-5969
Web:
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MervynsGE Money Bank - Mervyn's Incompetent b***s! El Paso Texas
I had a Mervyns credit card in the late 1980's, which I paid off satisfactorily and closed the account in 1990. Bear in mind this was before I was married. In 2005, my husband filed bankruptcy. This account was NOT included in the BK, as it had been closed for well over 15 years. Well, GEMB/Mervyns has started reporting on my credit bureau out of the blue that they were included in the BK, and that the account was charged off due to the BK. I disputed this with all three credit bureaus, but GEMB/Mervyns responded that the information was correct. I contacted GEMB/Mervyns and they "acknowledged" that it should not be on my credit bureau report, that they made a mistake and they would fix it. They haven't. Instead they are reporting monthly since 2005 a negative report. I've disputed this again with the credit bureaus. I will have to dig up paperwork and prove that a) this account was not included with the BK, and b) this account was closed in 1990 and send it to the 3 credit bureaus and Mervyns...but I'm furious that I should have to. For 15 years this account was paid off and closed - and they agreed. Now they want to resurface and claim to be part of a legal action so they can stay on my credit for 10 years???? Incompetence is too kind a word for these numbskulls. Anyone have any other comments/advice?
Hope
Boise, Idaho
U.S.A.
Hope
Boise, Idaho
U.S.A.
4 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
USA
"BOUNTIFUL BREAST POEM".......
#2Consumer Comment
Fri, February 04, 2011
is available at this website!
*Just type in 617614 and it appears as 'Consumer Comment #1' at Ripoff Report #617614.
Thnank You
Vince
Carmichael,California,
U.S.A.
Just Say No to a Mervyn's Card
#3Consumer Comment
Mon, March 19, 2007
Mervyn's credit department has deteriorated in the last few years to the point it isn't safe (to your good credit) to even have a Mervyn's card. I got a pretty strange call from Mervyn's about an amount due on a bill I hadn't even received yet. It was quite hard to understand what the man from Mervyn's was saying (heavy foreign accent), but his nasty attitude came through loud and clear. I paid the card in full immediately and shredded the card within seconds of hanging up with him. That was about 18 months ago and we no longer shop at Mervyn's at all. I assume Mervyn's will keep up the bad work and will shortly join Montgomery Ward in the list of businesses that used to exist. Good riddance!
Kerin
San Diego,California,
U.S.A.
don't know if this matters...
#4UPDATE Employee
Mon, March 19, 2007
but Mervyn's wasn't even with GE money bank til maybe 2005. It was retailers national bank before that. i've worked for this store for over 10 years, and after we switched, i've heard nothing but complaints. I know nothing about bankruptcy, and very little about credit card companies, but my question is: why are people who closed their accounts in the 90's, having problems with this stupid company that didn't even handle our cards until just a year and a half to 2 years ago?! i know that ge re-issued cards to people when they took over to drum up more business...is that why?
Marci
Laguna Niguel,California,
U.S.A.
Mervyns never again
#5Consumer Comment
Sat, November 25, 2006
Mervyns just showed up on my credit report after 11 yrs as a negative. It was paid in full the same thing just happened to my friend. They told her it was an error. How many errors did they make since they were sold 2 yrs ago. How many peoples lifes are they going to screw up before we fight back with aclass action law suit.
