- Report: #1349260
Complaint Review: GEEK CHOICE - Nationwide
Reported By:
mad as hell -
milford, Massachusetts, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
GEEK CHOICE
Nationwide, USA
Phone:
800 433 5435
Web:
geekchoice.com
Categories:
Business Rating:
(0)
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GEEK CHOICE Matthew Mackey, GM GEEK FRAUD Boston, Massachusetts Nationwide
Hello,
Avoid this comapny at all cost - literally and figuratively. Best Buy has Geek Squad.
Matthew Mackey has Geek Fraud!!!
They showed up, billed my crediit card first (fine) and then told me they can't repair it. $300 pissed away.
They then refuse to reply to my email and then- get this- I call and speak to Matthew. Matthew says " I am personally going to take care of this myself. You have a legitimate complaint." Great I think- management really cares.
Lo and behold, Matthew doesn't show up, doesn't call to explain, doesn't return phone calls.
This company sucks terribly.
I was a first time user. Not looking for a fight. I even offered to pay more to get the problem fixed.
What a sorry excuse for professionalism.
Save your money, time and aggravation. Avoid Geek Fraud, dba Geek Choice.
