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  • Report:  #1305318

Complaint Review: Geico - warner robins Georgia

Reported By:
scott - Georgia, USA
Submitted:
Updated:

Geico
306 North Davis Drive warner robins, 31088 Georgia, USA
Phone:
(478) 922-8114
Web:
www.Geico.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was hit (rammed) by a Geico insured driver at 40 + MPH (a Geico eployee and her mother also I believe).She did not brake or swerve. There is strong suspicion she was texting.  My car knocked around 180% onto the curb deploying airbags. I very well could have been killed in this crash.

The police reported my car damage at level 3, Moderate. My 2010, Honda Civic LX Coupe, 57,000 miles, excellent condition, and  brand new tires was valued by Geico as a Total Loss with a reapair estimate of $10, 017. Geico offered me $10,247 (including 7% sales tax and title fee) for my acceptance AND MY TITLE SIGNED TO GEICO. If I sign my title to Geico they will in turn auction my car at iaai.com for $2,000 or more and keep that profit.

After much time spent searching my local area for comparable cars and researching KBB and NADA I submitted $11,500 to Geico as a reasonable sum for my car. 

I disagree with Geico with their offer of $10,247 as too low. I disagree with Geico mandating that I sign my title to Geico as a condition to receive the their offer of $10,247 as too low. Geico caused this accident and I don't feel their offer is fair and I cannot believe their legal right of making me sign my car to them for their $2,000 profit is ethical or leagal.



3 Updates & Rebuttals

Employee

mineola,
New York,
USA
Totalled Vehicle

#2UPDATE EX-employee responds

Wed, August 17, 2016

It is common practice on a totalled vehicle for the carrier to take possession of it and the title and to sell it for salvage. And for them to keep the salvaged amount. They are under no obligation to return the salvage value to you. And it is perfectly legal.

It doesn't matter that the car is in 'excellent' condition or has new tires on it. It is still a 6 year old car and it has limited value in a totalled condition. The totalling of a vehicle is usually based on Blue Book or NADA listings, which include additional values for special equipment in the vehicle, such as a fancy radio, or new tires(tires are considered New if they have less than 10,000 miles on them).

 

If you still have not accepted their offer by now, I suggest accepting it right away, as the longer you wait, the value of the car decreases.

 


Thanks for your advice.

#3Author of original report

Fri, May 13, 2016

Thanks, I will probably have to do this. The damage is very largely cosmetic; dented right rear bumper, crumpled right quarter panel and right side of trunk.Their adjustor cited a similiar car from a VIP Kars in Marietta Ga in his report to support his offer. This VIP KARS was alleged to have tried to sell a rebuilt totalled car to a girl without disclosing this fact to her and only her  finance company discovered this. I wonder now about Geico being so adamant for me sign my car to them that they call a "Total Loss" As I stated they will auction it and keep the $2,000-$3000.


Jim

Florida,
USA
Here's What To Do

#4Consumer Comment

Fri, May 13, 2016

 You are dealing with THEIR insurance company, right? Their interest is getting off while paying as little as possible! They DO NOT care about you! Find an independent adjuster who works for you. They won't take any of their BS ! Please, please do that!

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