- Report: #1301295
Complaint Review: Gemenis Twin Transport - Miami Florida
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Gemenis Twin Transport
9445 SW 39th Street Miami, 33165 Florida, USA
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Gemenis Twin Transport/ Frank Angelo. DO NOT USE GEMENIS TWIN TRANSPORT Miami Florida
I AM A FREIGHT BROKER WHO MAKES A LIVING BY ASSIGNING CARGO LOADS FROM SHIPPERS (WHO ARE MY CLIENTS) TO TRANSPORTATION (TRUCKING COMPANIES) THAT MOVE THE LOADS. I RECENTLY RECEIVED A CALL FROM A GEMENIS TWIN TRANSPORT (MC # 864918) DISPATCHER FRANK ALOQUIN WHO I ASSIGNED THE LOAD. FRANK TOOK THE LOAD SIGNED PAPERWORK, MY CLIENT EARLIER THAT WEEK CONFIRMED WITH HIM THAT HIS COMPANY WOULD BE PICKING UP LOAD. I CONFIRMED WITH HIM DAY BEFORE. NOW I UNDERSTAND THAT IN THE TRANSPORTATION BUSINESS CANCELLATIONS HAPPEN ON BOTH THE SHIPPER AND THE CARRIER SIDE; HOWEVER A CALL IS ALWAYS PLACED BEING THAT HUNDREDS OF THOUSANDS IF NOT MILLIONS OF DOLLARS WORTH OF CARGO IS ON THE LINE. BOTTOM LINE MY CLIENT CALLED ME THE NEXT MORNING AND THE CARRIER DID NOT SHOW FOR 8AM PICK UP AND WE WERE UNABLE TO GET IN CONTACT WITH HIM UNTIL 3 OURS LATER (IF YOUR A FREIGHT BROKER OR SHIPPER THATS A NIGHTMARE). I ENDED UP HAVING TO SCRAMBLE AND FIND ANOTHER CARRIER. NEEDLES TO SAY THE SHIIPER (MY CLIENT) WHO HAD SEVERAL OTHER LOADS FOR ME, STOPPED DOING BUSINESS WITH ME RESULTING IN ME LOOSING THOSANDS OF DOLLARS IN FUTURE REVENUE. FREIGHT BROKER COMMUNITY & SHIPPERS DO NOT USE GEMENIS TWIN TRANSPORT TO MOVE YOUR FREIGHT YOU WILL REGRET IT IN YOUR POCKETS!!!! IF YOU GET A CALL FROM A FRANK OR GEMENIS TRANSPORT HANG UP.
1 Updates & Rebuttals
gemtransport
medley,Florida,
USA
rip off bad broker
#2UPDATE Employee
Thu, February 16, 2017
Hello the truth is we did book the load and it was 3 loads and am not one to write back because of the great service we provide year round but when you book a load and the broker keeps pushing back becausr his custmer is not ready and a full week and a half later you can not expect any working american to sit around then on top of that cut the rate to help him out
we run close to 88 units and have a 98 % on time pick up and drop rating so this report elllls the dam out of me if you or anyone wants the top ten natanwide caries as arefrence please contact me and i will be happy to provide you the information to proof that this person or bad broker is full of it.
Thank you
Frank
