- Report: #358538
Complaint Review: Genix - Glendale California
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Author Confirmed
Why?
Genix
3600 Oceanview #2 Glendale, 91208 California, U.S.A.
Phone:
866-440-7533
Web:
N/A
Categories:
Business Rating:
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Genix Trial Period Scam Glendale California
I agreed to have a trial bottle of Genix Lab's Colonmate product. I received the package, tried the product, and realized I did not have any positive results. I contacted Genix within the 14-day trial period to let them know that I did not want any future shipments, nor did I want to continue my membership. I advised them to cancel any future orders and not bill me.
Since my call, I have received two additional charges totalling $80.00 In emailing them, they advised me that I did not call within the 14-day trial period. This is completely erroneous and I will need to dispute these charges with my credit card company. Since I work about 10 minutes away from their offices, I will also pay them a personal visit with their un-opened products and will not leave until I receive a refund. I will update this site as to the results of my visit.
Roy
Rowland Heights, California
U.S.A.
Since my call, I have received two additional charges totalling $80.00 In emailing them, they advised me that I did not call within the 14-day trial period. This is completely erroneous and I will need to dispute these charges with my credit card company. Since I work about 10 minutes away from their offices, I will also pay them a personal visit with their un-opened products and will not leave until I receive a refund. I will update this site as to the results of my visit.
Roy
Rowland Heights, California
U.S.A.
1 Updates & Rebuttals
Genix_billing
Glendale,California,
U.S.A.
Genix
#2UPDATE Employee
Wed, January 14, 2009
Email me at [email protected] and I will look over your account. If an error has occurred I will be able to give you a refund.
