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  • Report:  #504898

Complaint Review: Geomoto LLC / Mike Fields - Addison Texas

Reported By:
Anonymous - Las Vegas, Nevada, USA
Submitted:
Updated:

Geomoto LLC / Mike Fields
PO Box 2644 Addison, 75001-2644 Texas, United States of America
Phone:
2146631815
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

My story is pretty plain and simple.  I had been looking for an inexpensive GPS tracker for my company to put on our installation van.  I found the geomoto.com website through google and it seemed to fit our needs.  There was the phone number listed there (214) 663-1815 and a gentlemen named Mike Fields answered the phone.  I had inquired about the details of how the GPS system works and he even guided me to the page on there that shows you how easy it is to install.



Everything seemed perfect for what I was wanting and gladly paid the $418.00 credit card charge via web.  I had told Mike I was paying with credit card and he said the unit would ship out in 2-3 days.  I ordered on a Monday and by Friday I was expecting the package.  I called and left a message on that Friday.  Little did I know that telephone number is a cell phone, which should have been a red flag from the start.



The following Monday and Tuesday I call again and leave two more messages for Mr. Fields to call me back.  By Wednesday I have already contacted my credit card company and notified them I have been completelly ripped off and start an investigation.  I didn't want too much time to go by before it was undisputable.



Fair warning to all.  This is a bogus website, it's your typical internet scam to get your money via credit card (to look legit) and he never delivers or returns calls.  Hopefully this report will save someone from a 2-3 week ordeal trying to get there money back.  AVOID ALL COST!



1 Updates & Rebuttals

Anonymous

Las Vegas,
Nevada,
USA
Updated Information

#2Author of original report

Sun, November 01, 2009

Mr. Fields finally did call me to apologize for what had happened.  I also ended up having my credit card company reimburse my charges to my account.  I believe he sincerely felt bad for what had happened and took blame in not ever calling me back.  He must have told the credit card company the chargeback was legitimate, because I didn't have to fight the credit card company too hard.  I feel bad in posting the original post, but then again, it has happened to me before in similiar circumstances.  Mr. Fields also offered to give me a year worth of free service, but I am going to hold off for now.  Please ignore original post.  Mr. Fields explained to me they were in the middle of moving there business and the phone lines were down for a period of time.  It sounded believable and he also e-mailed me a picture showing the item did ship from the UPS site...I never did recieve it though, which is strange.  In any case, I'm glad I got my money back and am glad he felt bad enough to apologize to me.

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