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  • Report:  #775997

Complaint Review: Giant Fitness - Woodbury Heights New Jersey

Reported By:
JohnSmith9 - Woodbury, New Jersey, United States of America
Submitted:
Updated:

Giant Fitness
880 Mantua Pike Woodbury Heights, 08097-114 New Jersey, United States of America
Phone:
856-384-8900
Web:
http://www.giantfitnessclubs.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
Samuel Balducci, owner of Giant Fitness, is a terrible person. The guy called me and told me that my membership was being canceled and that he didnt need my ten dollars. Yet he is a money hungry guy that only cares about himself. They make up their own rules!!

My complaint about the gym is that its over crowded. You cant touch that gym on a Monday through Thursday afternoon. Theirs never any parking,i always had to park in the back. The contract locks you in for one year, any cancellation will charge you 6 months of membership fees.

They dont offer any classes, basketball court, studio room, or real lifting equipment.  The treadmills have electrical faults because they turn on by themselves.(WATCH OUT) Lastly, the bathrooms have plumbing problems, it really smells in that place. Plus they accidentally double charged me so WATCH out for that. Lastly,  the reason i was removed from the gym is because i was making a small bit of noise when i was working out. So now you cant breath when working out, you have to be kidding me!!!

My advice, steer clear of the Giant Fitnessand pay the extra dollar for a quality club,like LA fitness or club fitness the truth is hes not worth my ten dollars. That man will end up alone, with all that money still wallowing in his own self pity.


3 Updates & Rebuttals

Mike

woodbury,
New Jersey,
USA
Giant Fitness Woodbury

#2Consumer Comment

Sat, April 02, 2016

I have no complaints about this facility. Sam Jr signed me up in December, 6 weeks after I had hip replacement surgery. He suggested, when I was ready, to talk to Herb about a personal trainer. I was in Physical theropy with a doctor at the time. In January I spoke to Herb and he introduced me to Roger, a personal trainer at Woodbury, and I signed up. I came to the first few classes still using my cane. It took less than 3 visits with Roger and I lost my cane. He showed me exercises and things to do at home that helped my healing speed up. I was told by my surgeon that it would be 6 months before I could lift, golf, and resume my normal job. I am returning to work in just 4 months and have played golf, and fished with almost no pain. The staff at the desk never treats me like an old man taking their time, but always makes it a point to say HI with a smile and are all good young people. I just saw Sam Jr who gave me a big smile and hello, and remembered that I was on crutches when I joined, I praised Roger for the transformation, and Sam thanked me and said "great to see you walking with no help". This is why I like this place, even the huge gorilla guys have helped me with some of the equipment, and they dont even work there. I can only say this from my opinion, for $20 a month it is a great value, and a fun place to work out. The tvs, the music, the staff, all make working out, not a chore, but something I look forward to. One last thing even the young man who does the cleaning up there, says Hi every night I come in. Those of you who complain about this gym need to go elsewhere, and leave it to those of us who appreciate this place


Walker

Mount Laurel,
New Jersey,
USA
Amen to Delran

#3General Comment

Mon, January 02, 2012

What a piece of work that guy is . BTW, his name is Chris and he shouldn't be managing a lemonade stand.


FB

Westampton,
New Jersey,
United States of America
Would agree about Giant Fitness

#4Consumer Comment

Thu, December 22, 2011

There are much better run discount gyms, like Planet Fitness for one. Almost made the mistake of joining the Delran one but the manager (I assume this guy was) there was a piece of work. waited forever to be attended to. When he came nearby, he reeked of cigarette smoke. Needless to say, I left quickly.

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