- Report: #22232
Complaint Review: Girls Gone Wild - Hollywood California
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Author Not Confirmed
Why?
Girls Gone Wild
PO Box Hollywood,CA 90078 Hollywood, 90078 California, U.S.A.
Phone:
323-965-8710
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Girls Gone Wild The company is continuing to charge my credit card even though I asked them to quit charging me and sending me videos ripoff thieves ripoff waste of time ripoff thieves Hollywood CaliforniaFOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2
I ordered the deal for two videos back in January of this year for $15. I was not aware that they would be charging me $25 every month and sending me a new tape. If I did I certainly wouldn't have ordered the tapes.
I noticed the charges the second time around, unfortuantely missing the first charge. I called the company for two days straight when i finlly got a hold of them.
I asked the company to quit sending me videos and credit my card. They said there was nothing they could do about the first charge, but if I sentbak the most recent video they would credit my card and they would stop sending me the monthly videos.
Well I just recieved another tape a couple of weeks ago and got my Visa bill the other day. I have been charged once again and I haven't recieved my refund yet.
I have been calling their customer service for 3 days now and they are either closed or I am on the phone for at least 15 minutes waiting for a representative to talk to.
Brent
Fairborn, Ohio
I noticed the charges the second time around, unfortuantely missing the first charge. I called the company for two days straight when i finlly got a hold of them.
I asked the company to quit sending me videos and credit my card. They said there was nothing they could do about the first charge, but if I sentbak the most recent video they would credit my card and they would stop sending me the monthly videos.
Well I just recieved another tape a couple of weeks ago and got my Visa bill the other day. I have been charged once again and I haven't recieved my refund yet.
I have been calling their customer service for 3 days now and they are either closed or I am on the phone for at least 15 minutes waiting for a representative to talk to.
Brent
Fairborn, Ohio
