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  • Report:  #1181722

Complaint Review: Global Connections - Gurnee Illinois

Reported By:
Nan - Lake Bluff, Illinois,
Submitted:
Updated:

Global Connections
1680 Delany Road Gurnee, 60031 Illinois, USA
Phone:
847.599.2009
Web:
unknown
Categories:
Tell us has your experience with this business or person been good? What's this?

This company started out promising lower rates due to their ability to get volume from travel agents.  I should have known there was a problem when only three of us had to wait half an hour past the scheduled appointment time.  We were all ready to walk out and then they came out.

I was told I would get air vouchers for two free tickets in the U.S.  Did not get them. Tried to call the office in Gurnee that I signed up with after caling and calling and got a not in service message.   So I drove over to find a "for lease" sign on the building.   Was able to track them down in Lombard.  I asked why the building was closed and was told they were doing "remodeling".  Then why didn't it say that I told the rep. 

I booked a cruise to Alaska in July for September.  I thought the rate seemed high so I called Norwegian directly and they offered the same exact rate that this supposed discounted rate from Global.

I told the cruise arranger, Dallas how could this be?  His comment was did it include the taxes?  Yes I told him. Like THAT would have made a difference.

They mis-represented themselves and I have heard from friends that they new this was a crooked outfit. 

Do not use them.... run far away.  I am going to cancel even tho it is past the three days you are allowed.  If I had booked a trip three days from siging up then I would have cancelled immediatly. How was I to know until I booked a trip.  If they give me a hard time I will sit in front of the building and tell eveyone going in, to stay away.



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