Complaint Review: Globe Moving and Storage - Garden City Kansas

Buyer beware!  I hired Globe to move me from New Mexico to Louisiana. Everything was fine till the day of the move. I had sent them a CC authorization for payment, and it seemed once they recieved their money they were done with me.

After a call confirming they would be picking me up the next day I finished packing, and prepared to be able to leave for LA that same day since she confirmed they would be arriving between 9AM, and 11 AM. I was called later that afternoon changing the day of pick up to the next day since they had problems making it that day. I said fine same time as the day before. She confirmed they would be there between 9AM-11AM. At 8Am I got a call from the mover saying he had over slept, and wouldn't be there till later afternoon. They finally showed up at 5:30 that afternoon, and were loading up to Midnight that night.

I was unable to leave as planned so ended up getting a hotel room for the night, and ended up paying an extra night to the apartments. I am now out $80.00 for a room, and $70 for an extra night in apartment. No I'm sorry or anything from them. They then charged me for every little extra thing they had to do.

I had moved from PA to NM the year before, and had downsized in that year. Getting rid of alot of things including a bed, and large coffee table. I found when I moved from PA I had a little over 5000 lbs. Knowing that it shouldn't be anymore then that I wasn't to concerned when the mover kept saying I think you have more weight then 5000 lbs.

I went ahead, and left for LA not really knowing when my things would arrive since no one seemed to see fit to tell me. I moved into a hotel where I am still living. I called Globe on Tuesday of this week asking what the weight ended up being, and if everything had been paid. I was informed they would get back to me that afternoon with the information. No call. Not even from the Rep.

I finally got a call today from the mover telling me he would be delivering tomorrow night sometime, and I owed an addition $815.00 for my move, and needed to pay before he would unload. I had already paid them over $3000. When i asked how much the weight had been he said he didn't know, and I would need to contact Globe, but I had better have the money when he showed up or I wasn't getting my things. How could he not know?

I called Globe finally getting hold of someone who I could barely understand telling me I owed another $815.00, and they would only take cash or money order. I asked why no one had called me back on Tuesday as promised. She didn't respond to my question. 

These people are holding my property hostage till they get an additional $815.00 from me tomorrow. I know for a fact that the weight could not have been over 7000 lbs, and they are holding me up for more money. I haven't even seen my property, and  made sure that it was all there, and not damaged! Do not do business with these people. Oh and you can plan on adding another $1000 to any quote they may give you. Go with a small local company for your moves. Stay away from these large carriers they are all crooks as far as I'm concerned.