#2
Wed, August 26, 2009
I filed a complaint with the BBB in Colorado. The company responded with their usual drivel. After this I told the BBB I was going to pursue mail fraud against GNS as never in my conversations with them did they tell me the product would cost $79, as the original charge on my account was only $3.98. After sending this to the BBB, GNS responded that the matter was closed and the account canceled. I requested a letter from them stating that the account was closed and that they nor any representative would contact me again regarding the $79. If they are trying to collect more from you than mentioned anywhere this constitutes mail fraud. I'm sure they've been guilty of this in the past and if anyone wanted to pursue it further they would most likely get in trouble. Good luck!!