Elizabeth
North Miami,#2Author of original report
Tue, September 26, 2006
Still no clothes. BBB is no help whatsoever, and Goldstar offered me only $140.00 to settle the claim. I am now taking them to small claims court, and am considering contacting the newspaper in San Jose, California. They may be very interested to print a story regarding the abusive behavior Goldstar has directed at me. They lie, are very sarcastic, and they knowingly will not give me my boxes back. I will not stop until I am given fair treatment.
Elizabeth
North Miami,#3Author of original report
Wed, August 23, 2006
I just received a call from Goldstar Vanlines on 8/21 wondering when they could schedule FedEx to pick up the box from the unknown person(s) that was left with me in lieu of my own property. Not once did they mention the loss of my own items or give an update, the manager had the nerve to ask how I was doing. How do they think I'm doing? I still have no clothes! I have filed a claim and made several complaints to different agencies regarding their handling of my property and this case in general. Goldstar professes to be extra concerned with their standards of "customer service". If so, they would have had the decency to mention how the search for my belongings was going.