I went to Goodwill Hampton VA been many times, I go to the Outlet side and this was the first time I have run into this. I filled my basket to check out and had the manager take an item from the basket and say he cant sell it to me its a mistake then walk away with it. It was nothing more then a network card for a laptop not worth a whole lot but I spent an hour digging this out from the piles of garbage to have them take it back because they deemed it worth more then .59 cents? I thought this was the whole point of the outlet side. I tried to complain but he said he was the manager and he didn't really seem to care that not only is it bad business practices but also I believe illegal to offer something for sale then refuse to see it to you. Gee I wonder what else they take from people. I tried to call the 1-800 number o their website but it doesn't even go to Goodwill. Not a happy shopper.