- Report: #546064
Complaint Review: Gore Research MyScantool - Internet
Reported By:
Fernando -
Pretoria South Africa, Other, South Africa
Submitted:
Updated:
-
Author Not Confirmed
Why?
Gore Research MyScantool
4 Terrace Woods Logan, WV 25601 Internet, United States of America
Phone:
1 (304) 592-4892
Web:
http://www.myscantool.com/
Categories:
Business Rating:
(0)
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Gore Research , MyScantool ProScan The software supplied, doesn't work as advertised and there's no reply to my support requests Internet
I've purchased the software (proscan) based on the advert displayed on the website (www.myscantool.com), but it doesn't work and I can get any reply from their support.
1 Updates & Rebuttals
David
Logan,West Virginia,
U.S.A.
Were you able to resolve your software issues?
#2REBUTTAL Owner of company
Fri, July 23, 2010
Hello,
This complaint has just been brought to my attention. I have reviewed our support system and can't find any emails from you. There have been 3 software upgrades released since your complaint was filed, so hopefully any issue that you had with the software has been resolved.
If you still need assistance, please send email to [email protected] and you will receive support.
I apologize for any difficulty you encountered attempting to receive support on your purchased software.
Thank you.
