- Report: #1231101
Complaint Review: Great Call -
-
Author Not Confirmed
Why?
Great Call
USA
Phone:
1-800-733-6632
Web:
greatcall.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Great Call Jitterbug over billing california
Great Call a cell phone service reads their terms over the phone through a telemarketer. I bought their cell phone which I thought was overpriced then agreed to their cell phone service. I neared the end of the month's service when Great Call called me and said I had gone over my data (my phone usage did not agree) and they said they would be billing me an additional $104.94 for going over my data limit. They also told me that they would automatically withdraw it from my account on file even though I was protesting the charges. This company may be ok for seniors who don't use a cell phone except once in a while but I would not recommend it for someone who uses their cell phone all the time. Besides if you are in a cell phone dead zone your phone is useless anyway and you cannot reach 5Star which is the thing that draws seniors to their service in the first place.
