- Report: #1346657
Complaint Review: Great Lakes Service II - Addison Illinois
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Great Lakes Service II
562 S Vista Addison, 60101 Illinois, USA
Phone:
630-543-1804
Web:
http://www.gls2.com
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Business Rating:
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Great Lakes Service II aka Great Lakes Towing THEY WILL RAISE THE PRICE ON YOU FOR NO REASON Addison Illinois
Great Lakes Service is the worst shop I have ever seen in my career. I was quoted one price, $345 to replace the oxygen sensor in my car and I gave the ok. When I arrive to pick up my vehicle, the bill is $1,440. I told the receptionist no this is not agreed upon and she said Dino the owner has said that is the bill and it will not change. I asked to speak to Dino and he wont pick up.
I asked when he would be in the next day and I show up at the time and Dino lies to me and says they only quoted the $345 for the repair and the extra $1,000+ is the diagnostic charge to find out the oxygen sensor in my car is bad. I told him I already knew that and had told his mechanic that and Dino told me to f*** off and if I want to pay I can or he will keep my car and put a lien on it and sell it.
I read their reviews online now and I realize they do this to everyone. AVOID
1 Updates & Rebuttals
Dean
Addison,Illinois,
USA
Happy New Year and God Bless !!
#2REBUTTAL Owner of company
Fri, January 06, 2017
The contents of this article are totaly false and this incident never occured.This is a hoax and this article should be removed.Please show proof that this repair was done at my shop and I will refund your money right away.Furthermore my shop is a semi trailer repair facility and towing company and we would never work on personal vehicles.
I have been in business for 23 yeears and have a great reputation with large commercial fleet companies that trust me and my employees to maintain,tow,store,rebuild their equipment.
