upset
indianapolis,#2Author of original report
Fri, October 26, 2012
Earlier we wrote this report mentioning that equipment we
purchased from Greg Smith Equipment (GSE) did not work properly, specifically
the tire changer. I mistakenly wrote
that it was a wheel balancer.
Regardless, a GSE representative came out to our facility this morning,
within a week of the previous report, to investigate and test the equipment
themselves.
What they found was that
there was nothing wrong with the equipment itself. We hadnt calibrated it properly, which is
why we had difficulties. After
investigating, the GSE representative gave us a demonstration how to use the
machine correctly. The previous report
was written without thorough instruction of how to use it, and for that we
would like to apologize to Greg Smith Equipment. We would like to thank them for resolving the
issue.