- Report: #1477221
Complaint Review: Growthink Inc -
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Author Confirmed
Why?
Growthink Inc
United States
Phone:
(800) 216-3710
Web:
www.growthink.com
Categories:
Business Rating:
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Growthink Inc Purchased a business plan template and then was promised market research that I never received and subsequently charged $97.50 for it. I had to cancel my card so they wouldn't keep charging me! BEWARE
Firstly, I never take the time to write these ever:
I was online on Forbes.com looking up articles on how to write a business plan. Growthink's business plan template popped up in an ad and it seemed legitimate. I purchased the business plan template for $97.50 and was immediately given second and third offer opportunities. I was sold on their "add-on" to the business plan template which was supposedly market research directed by their team of reasearchers that would be delivered within 48 hours of purchase for $97.50. Not only did I never receive an email confirming this second purchase, I never received the service at all. However, they were happy to charge me of course!
Attempts to contact the company will rout you directly to an automated voicemail line requiring you to leave your name, email and phone number. The system or an employee then deploys an automated email stating:
"Linda,
We received your voicemail and would be happy to assist you with your Growthink needs. Please advise how we can be of assistance and we will respond ASAP. Best, Tara"
There is literally ZERO response from any emails sent to this email address. In fact I left three voicemails and each one yielded the same result: An auto-response email worded exactly the same from apparently the exact same Tara, who apparently had absolutely ZERO recollection of any prior emails or voicemails that I left. It's only when I finally looked them up on rip-off report that I now have the full story: It seems this company uses their business plan template as a way to sucker aspiring business owners into unwittingly signing up for many of their non-existent "add-on" services for which they then charge customers repeatedly $97 every month. I called my bank and cancelled my card but as I mentioned attempts to reach any human being at this company seem impossible. Every one of their listed phone numbers re-routs to the recorded automated message asking you to leave a voicemail that receives an automated response from "[email protected]".
I honestly never take the time to write these kinds of things but the fact that this company is parading around on a reputable website like Forbes advertising non-existent services is more than alarming!
