Kathy L
Yountville,#2Consumer Comment
Wed, June 20, 2012
Hi - I have had an issue with trying to continue on the program I started and paid in full for - I have left messages asking for RX to be refilled and I have tried some of the phone #'s that were given to me initially in the program that have this fast busy signal almost like they are not working #'s. No one has called me back when I previously left messages and this is frustrating as I spent several hundred dollars for this program and am ready to get going and get the RX refilled - I have 3 more sessions I paid for and would love it if someone would get back to me and get this going. I think the program may work but I feel like I was getting the run around when I did speak to someone they promised to call me back and did not over a month ago. Now I am making this a priority to get this resolved and have emailed 3 emails given to me at start of program - hoping someone will contact me or refund my money. I will followup with this especially if I do not hear back this week.
Pinklady
Cortaro,#3Author of original report
Sun, June 12, 2011
After many months of trying to resolve this matter I was finally actually able to speak with Dr. Schuler and he apologized for everything that took place.
He did indeed determine that although very rare, that I may have been very sensitive to the HCG Medication which caused my Ovaries to Overstimulate causing all that pain and discomfort.
He further stated that his staff dropped the ball and he was not aware of any of my initial complaints.
He said he never received any of my messages untill I sent him a certified letter stating my complaints.
He apologized for his staff and said he would give me a 100% refund!
I had to still deal with his staff member Lana Baker for an additional 2 months, and finally on June 10th, 2011 recieved my refund.
Thank goodness this nightmare is over!
Just a word to all of you wanting to use a quick fix to lose weight....Please check first
with your personal doctors to get as much information on the medication you are about to put into your
body!!