- Report: #1083866
Complaint Review: Hermanstreet.com - Ogden Utah
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Author Not Confirmed
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Hermanstreet.com
Ogden, Utah, USA
Web:
hermanstreet.com
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Hermanstreet.com Bitdefender Antivirus Non responsive to tech support so....I got my $$$$ back Ogden Utah
Like the other posters....Bitdefender Antivirus software is a joke.
Plus, they were totally unresponsive to any all calls and/or emails to their tech support.
So, I meerly disputed the charge to my credit card and they took the $29.95 off my account
and issued a full credit to my account.
Hope that this helps any of my brother "got ripped off" guys.
1 Updates & Rebuttals
Alin Vlad
Bitdefender Message
#2UPDATE Employee ..inside information
Mon, September 30, 2013
Hi Mike,
We deeply apologize for the issues you encounter with Bitdefender. I will kindly ask you to send us the ticket numbers of your interactions with the Support Team, to properly investigate the issue. Our priority support email adress is [email protected]
Thank you for your cooperation.
Alin Vlad,
Global Social Media Coordinator at Bitdefender
