Just Me
Helena,#2UPDATE Employee
Thu, August 28, 2008
i can understand your agrivation. but why if as you stated you have been a cutomer that has been happy up until now would you want to tell customers to stay away. most companies do not take out of state checks for the exact reason stated by kevin. i would sugest getting a local account and not haing to go thru this again.
Kevin
Greenwood,#3UPDATE Employee
Mon, June 02, 2008
The no out-of-state checks policy is kinda new. hhgregg, over the past year or so, has lost millions of dollars to check fraud that uses an in-state address with an out-of-state bank. The actual policy, though, is that we don't take checks from banks that don't operate in states we do (IN,OH,KY,TN,GA,NC,SC,FL). I don't see, though, how this breaks a "promise" as hhgregg is by no means the only retailer that does this and has never had a policy where a check written on an out-of-state bank was considered "in-state". I have personally seen, in my store alone in Indianapolis, tens of thousands of dollars in just the past 5 months lost to check fraud. I actually just recently helped out at the Sanford store for the grand opening. I think I speak for myself and my fellow hhgregg people who were down there, that the people who work in that store are in for a treat with the genuinely nice, knowledgeable customers that are down there. And I think that, despite this one person who had one bad experience out of many good ones, the Sanford area will enjoy the low prices and great service we offer.