I purchased two dog banks on November 30, 2016. My credit card shows payment of $43.98 on December 2, 2016. I have not received the product. I have sent two email enquiries but never received a response. I did view their webpage a couple weeks ago but now it shows unavailable. The phone number is also no longer in service. Very disappointed to be ripped off. Now I will always be suspicious of ordering anything on line.