- Report: #1173364
Complaint Review: Hisplay - Internet
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Author Not Confirmed
Why?
Hisplay
Internet, USA
Web:
http://www.urbooklibrary.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hisplay They took my debit card details, promised me a (non-existent) free language book, paid $1 to cancel Internet
I wanted to buy an e-book for English grammar to help me teach TEFL students. I put into Google search : "Cambridge English grammar e-book". The first entry took me to ebookbrowsee.net. This site showed me 2 English grammar books I could download for free. Both of these links took me to the same site - urbooklibrary.com.
I had to register at urbooklibrary.com inc. my debit card details for a 5 day free trial. There were various assurances that no payments would be taken.
Once I did this, it took me to hisplay.net. There was no mention of the books. I searched the site but there were no grammar books. In fact, it is a site which tries to sell DVDs. It is nothing to do with English language training.
I looked up the contact details. There were UK and US national phone call numbers. I am not prepared to pay call charges. There was an apparent email facility but nothing happened when I entered the nature of my enquiry. There was no contact form or email address.
So I went to the cancellation options. I either had to call them or pay $1 for an instant cancellation. I did the latter.
I am very angry with Hisplay or whoever they are. They wasted my time by producing scam pages about English grammar books which directed me to their DVD sales website. I had to register with them before I realised that they did not actually provide grammar books. Then I had to pay $1 to cancel or make a national rate call, which I was not prepared to do (who knows how long I would be on the line).
If they had offered an e-book for say up to £5, I would have been considered it. I need it for my job. They could have done some legitimate business with me. But, no, they preferred to scam a cancellation fee from me.
