- Report: #965882
Complaint Review: Hobbs Automotive Sales Inc. - Internet
Reported By:
Concerned mother -
Pottersville, New York, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hobbs Automotive Sales Inc.
32 Manchester Rd. 03032 Internet, United States of America
Phone:
(603) 483-5803
Web:
http://www.hobbsautomotive.net
Categories:
Business Rating:
(0)
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Hobbs Automotive Sales, Inc. Endangering the life of my child. Internet
Hobbs Automotive, located in Auburn,NH, is in the business of selling used cars. This local, family-run dealership recently sold a car which was pronounced unsafe to drive.
The car was sold to a family for their teen-age daughter to use at college as a freshman, 5 hours away from home. Within 3 months of purchase, less than one month into the fall semester, the car had to be towed to a dealership where it was pronounced dangerous to drive.
$3000.00 worth of repairs were needed to make it road-worthy. In particular, the new axles which attached the wheels to the drive shaft had been incorrectly installed, leaving the car constantly at risk of losing a wheel.
Hobbs Automotive refused to take any financial responsibility for the repairs needed to make the car road-worthy.
Since then, Hobbs Automotive has ignored the request from the New Hampshire Better Business Bureau that they provide paperwork documenting who replaced the axles.
This letter is a warning to everyone in Manchester, NH and surrounding areas.
If actions speak louder than words, then Hobbs Automotive has proven itself to be untrustworthy. They sold a car which could have caused serious, if not lethal, injuries to a young woman and her friends and then have refused to provide documentation of their repairs to the Better Business Bureau. Sound reliable to you?
The car was sold to a family for their teen-age daughter to use at college as a freshman, 5 hours away from home. Within 3 months of purchase, less than one month into the fall semester, the car had to be towed to a dealership where it was pronounced dangerous to drive.
$3000.00 worth of repairs were needed to make it road-worthy. In particular, the new axles which attached the wheels to the drive shaft had been incorrectly installed, leaving the car constantly at risk of losing a wheel.
Hobbs Automotive refused to take any financial responsibility for the repairs needed to make the car road-worthy.
Since then, Hobbs Automotive has ignored the request from the New Hampshire Better Business Bureau that they provide paperwork documenting who replaced the axles.
This letter is a warning to everyone in Manchester, NH and surrounding areas.
If actions speak louder than words, then Hobbs Automotive has proven itself to be untrustworthy. They sold a car which could have caused serious, if not lethal, injuries to a young woman and her friends and then have refused to provide documentation of their repairs to the Better Business Bureau. Sound reliable to you?
1 Updates & Rebuttals
Jim
Orlando,Florida,
USA
Questions Abound!
#2Consumer Comment
Thu, November 08, 2012
Did you buy this car with a warranty? If so, how long is it good for? If there was no warranty, then you bought the car "AS IS". You would have signed paperwork indicating YOU UNDERSTOOD the purchase DID NOT come with a warranty and any/all repairs are YOUR responsibility. Finally, the BBB doesn't mean a thing. Do you understand the BBB is NOT part of ANY government? The BBB is NOT part of federal government. The BBB is N OT part of state government. The BBB is NOT part of local government. The BBB is NOT part of any consumer affairs branch of the district attorney's office. The BBB has ZERO enforcement powers. THe can't do anything to force this or any other business to do anything. Now that you complained to the local scam outlet of the BBB, what they will do is use your information to make a sales pitch to this dealership to sell them a "membership" and to SELL them a PHONEY ACCREDITATION which is absolutely meaningless.
