I am writing in response to what Honda Cars of Corona did to me. I am amazed that a dealership would seek out someone, as they did with me, to misrepresent a deal. I was brought back to the dealer ship with a promise of a Pre-Approval that never existed and rushed through signing the contract despite my many requests to review the contract. That by definition is a pressure sale and unethical if not illegal. I tried getting out of this deal because my interest was raised 3% I was told no cooling off period, only after they were unable to roll me over to their high risk lender did they offer me the opportunity to get out of the deal
During this time my truck that was used for the trade in was driven over 400 miles, the disc changer was stolen out of it and it had damage to brakes and ABS system as Well as it was returned to me dirty with a flat tire from road hazards. All of this and then I had to pay to cash to the check for the down payment because of the cheesy merchants account they have set up with Bank of America. so I lost money frlom my downpayment with them as well.
After trying to handle this with the dealerships general manager and then being passed down to another; the general manager is now avoiding me.
I was instructed at the time of signing not to make my current payment due on the truck , that it would be covered in the deal, and since the deal unwound I have been charged with late fees. I have requested these fees be refunded to me from the dealership with a letter to my financers whom i was led to believe from start of this was financing this vehicle too,and again I am stone walled.
Mark Golembeski refuses to handle the fact that his sales team committed fraud when they called me at home 3 times after they failed to make a deal on the lot previously and fraudulently lead me to believe that my current lender had pre-approved the financing.
This cannot be allowed to go unchecked. I have been seriously affected and am emotionally beside myself that this would be done to a customer.
That's where they overplayed their hand. I am reporting to everyone who will listen and want this matter taken care of. Damages Reimbursed and at this time Reimbursed the Time and Hassles and Emotional Stress of it all. I did not go to be treated this way and ripped off. I just went for a new vehicle that was bigger. With money in pocket and in good faith. Please check over all the papers being sent and someone get back to me. I can't allow this to be done again to another person! I can't help but wonder how many others have been treated in this manner.
I went to the dealership about a trade in and left the first time there with an understanding it was too early in my loan to trade. So I figured I'd wait another 6 months to a year. Then received 3 phone calls saying my financiers pre-approved me for another loan. Come on down.
Pressured through the sale and then sent home with a vehicle that "though it had a 140 point inspection" still in only two days was showing problems and turned out a road hazxard and needed to go back in ship another day.
before this could happen i am called and told return my jeep and deal is unwinding. Questioning again the preapproval and backing the finance man into a corner we discover that my finance company never pre approved anything. in fact since then i have discovered that they in fact on the same day this deal went down refused another loan. The dealership lied outright and then stole from me, treated me as lowlife and also damaged my truck, shorted me monies and treated me as a low life. at one point threatening with the police. they called me at home 3 times to rip me off! And have really hurt me. they half a*s fixed my truck and replaced my propert with property of half its value and have said too bad.
This cant be allowed!
Tina
Riverside, California
U.S.A.
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