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  • Report:  #458323

Complaint Review: Hope Now Modification - Cherry Hill New Jersey

Reported By:
- massapequa, New York,
Submitted:
Updated:

Hope Now Modification
200 Lake Dr East Suite 200 Cherry Hill, 08002 New Jersey, U.S.A.
Phone:
856-667-7770
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I had been out of work for 6 months and fell behind on my mortgage. I had heard about loan modifications and went on line and found Hope Now. I also saw their name mentioned in a monthly womens magazine so I thought they were legit.

I called and spoke to Derek Reid. He was so helpful- yeah right he was just a good salesman. Told me he had relatives in my town- I really trusted him. He took my financial information and told me that I would qualify for their program. I did not sign up with them at first, I had actually given a deposit to another company , but I felt more comfortable with Hope Now.- So I got a refund from the first company with no problem.

I received a fax with a contract stating that I had to pay $ 2000 for them to begin the modification. I spoke to Derek and He told me he knew that the money was a problem and told me to send $ 1500. I was told if they were unable to do the modification, I would get a refund - minus $ 500 fee for services . I sent my contract and money by Fed Ex.

After a few weeks I called to get an update on my account. I was constantly transfered where I left message after message. I then got an e-mail from derek stating that another law firm would be handling my account.

Laurie

massapequa, New York

U.S.A.


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