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Tempe,#2UPDATE Employee
Tue, March 06, 2007
Joe, You indicated that you have received nothing after purchasing from Horizon more than 6 months ago? That is absolutely not possible, unless you refused your materials. All materials are sent FedEx with a signature required. All of the materials that are purchased are sent FedEx or USPS and require a signature for delivery. Are you saying that you didn'r receive your materials, that your business web-site was not built, that you didn't receive your GPS device if you bought one? Having been at Horizon for several years, I know that every package is sent, every device is shipped, every advertising piece is sent.
You also said that your credit card company did not give you a refund. That is because they reviewed your claims and found that Horizon fulfilled your purchase as agreed.
You also mention that a woman contacted you to tell you that she had received a refund of 50%, but wasn't supposed to contact anyone regarding the refund. How kosher is that? She agreed on a refund and agreed to the terms and then broke them talking to you.
Joe, why don't you call Horizon and ask to speak to a supervisor and ask for some assistance to work with you in your business. You paid for it. Every business requires effort, GPS is growing every day.
S
Tempe,#3UPDATE Employee
Tue, March 06, 2007
Joe, You indicated that you have received nothing after purchasing from Horizon more than 6 months ago? That is absolutely not possible, unless you refused your materials. All materials are sent FedEx with a signature required. All of the materials that are purchased are sent FedEx or USPS and require a signature for delivery. Are you saying that you didn'r receive your materials, that your business web-site was not built, that you didn't receive your GPS device if you bought one? Having been at Horizon for several years, I know that every package is sent, every device is shipped, every advertising piece is sent.
You also said that your credit card company did not give you a refund. That is because they reviewed your claims and found that Horizon fulfilled your purchase as agreed.
You also mention that a woman contacted you to tell you that she had received a refund of 50%, but wasn't supposed to contact anyone regarding the refund. How kosher is that? She agreed on a refund and agreed to the terms and then broke them talking to you.
Joe, why don't you call Horizon and ask to speak to a supervisor and ask for some assistance to work with you in your business. You paid for it. Every business requires effort, GPS is growing every day.