Amy
Lincoln University,#2Consumer Comment
Thu, August 28, 2008
I've been using them for over 3 years (it might be longer). I am a reseller and have about 60 subaccounts that I designed and host for. Not only do I get service at any hour of day or night, I get courtesy. It is a plus that it is a company here in America and even in my own timezone (I've been with other companies and you have to experience the flip side to appreciate this). I can call and get resolution immediately or if I'm not in a rush, their ticket system has fast turnaround. These guys have NEVER not supported me and have even given me advice on solutions that have nothing to do with the hosting. For example, if I have a software problem, they usually are personally knowledgeable about a solution I can look for on the web, so it's like have a geeky friend who knows it all. I knowingly save money by using the 'shared server' solution and it (seldom) but does have it's drawbacks but they are quick to get us whitelisted if a spammer gets our IP address in trouble... and it hasn't happened in a long time. Anytime I want, I can spend a little more and get my own dedicated hosting... I choose not to. Bottom line, 'stuff happens' and the difference between it making or breaking a company is their response and I get nothing but top-notch support by someone on the other end of the call that cares. Sammy, I don't think they can be held responsible for 'hate sites'. Last time I checked this was America, and men and women have given their lives to defend your right to disagree with the opinions of your neighbor. I am aware that you can Google and get trash talk about Dime, but anyone with an internet access can post pretty much whatever they want so you need to weigh in on who's talking. I don't work for HostDime (and no, I'm not Manny's mom, LOL!). I just think that 'bad exists in the world because good people turn their heads.' I've seen two sites that trash a company that is the lifeblood of my business and decided that I should just put my 2 cents in... Amy Celona www.websbyamy.com Proud to use Host Dime (and no, not Manny's mom--I didn't even know that was the company owner's name until this article)
Flyingkites
Brooklyn,#3Consumer Comment
Wed, June 11, 2008
I have used HostDime for over 3 years and highly recommend them. In reading your complain I see no specific complaint but just a series of generalizations. You make a number of claims: 1. Hosting of "hate" sites HostDime not only direct host but they also lease servers. They cannot possibily police the content of all servers Nor can any commerical hosting company. If they host "hate" sites then it is because customers are violating their policy. This happens on all hosting networks. HOstDime has a clear policy on the type of sites they will host. If you find a site hosted by them you consider inappropriate then you can contact them. They then have to take proper steps to determine if a site is in voilation of their policy. They cannot just take a site down. They have to follow due process. If you think they are not acting fast enough then you take that up with them. 2. Blacklisting of sites I assume you mean that a site is not listed by a search engine. HostDime have no control over this. If you mean as a source of spam. Again HostDime has not control over this. 3. Operating under more than one name It is perfectly legal for a company to operate under more than one trading name and certainly under more than one website. None of you claims hold any water.