- Report: #910550
Complaint Review: HOTWIRE - Internet
Reported By:
Michael -
Heath, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HOTWIRE
Internet, United States of America
Phone:
415-343-8400
Web:
www.hotwire.com
Categories:
Business Rating:
(0)
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HOTWIRE Hotwire.com/Hotwire Inc. (an Expedia Company) Car Rental RIPOFF - took payment knowing car agency was not even OPEN, Internet
Booked car rental with Hotwire (never used that service before).
Luis Munoz Marin, SJU
San Juan, Puerto Rico
Map Pick-up details
Sun, Jul 8, 2012 at 11:00PM
Drop-off details
Fri, Jul 13, 2012 at 10:30AM
Hotwire forms asked me for all travel details (including airline/flight#). What they didn't mention was the rental agency was closed yet they still accepted the order and took our money.
We arrived with two small children to a closed facility. Needless to say, we ended up with a taxi to our final destination (very far away). Hotwire.com (an Expedia company) a IS 100% A RIPOFF. DO NOT USE THEM FOR ANYTHING
Luis Munoz Marin, SJU
San Juan, Puerto Rico
Map Pick-up details
Sun, Jul 8, 2012 at 11:00PM
Drop-off details
Fri, Jul 13, 2012 at 10:30AM
Hotwire forms asked me for all travel details (including airline/flight#). What they didn't mention was the rental agency was closed yet they still accepted the order and took our money.
We arrived with two small children to a closed facility. Needless to say, we ended up with a taxi to our final destination (very far away). Hotwire.com (an Expedia company) a IS 100% A RIPOFF. DO NOT USE THEM FOR ANYTHING
