- Report: #1439881
Complaint Review: Howard Harrison Paving - Millersville Maryland
Reported By:
Lisa -
Catonsville, Maryland, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Howard Harrison Paving
Millersville, 21108 Maryland, United States
Web:
www.harrisonpaving.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Howard Harrison Paving Paved driveway with asphalt. Millersville Maryland
Howard Harrison Paving was doing work in my neighborhood. Howard Harrison 3rd saw how bad my driveway was and knocked on my door. He spoke to my husband and gave him a fantastic price quote. Believe me when I tell you "my husband is very, very picky and expects alot for his money!!" My husband told Howard he would not give him an answer on doing the job until he talked it over with me. I came home we talked, and while having dinner Howard knocked on the door and we reluctantly gave him a "yes" because we couldn't pass on that price!! Howard said they would be there at 10 the next day to do the job.
I got nervous after thinking about how it all happened so fast. We hadn't signed a contract yet, so that meant we could change our minds. We rode down the street to see how the driveway that they just completed looked. The view of the driveway looked good from street however we didnt get up close. I then started to check out the internet to see how their reviews were. Nowadays "most" everyone is putting a review about something, or someone online. {Except for me, this is my first one.}
The online reviews were not good to say the least. The most recent one that I could find was from August 2016. All the others were mostly from 2015 or before. That told us that either the crew that was doing the bad work had been replaced or because of the bad reviews they weren't doing many jobs. My husband and I carefully read the negative reviews from several different websites. We then prepared a list of concerns we had and reasons why we decided not to use the company. We were prepared to turn Howard Harrison Paving away when they arrived to do the driveway.
The next day the forman Chris showed up with the equipment to start the job. We spoke to him about our concerns and questions. He answered them very honestly and told us that the "old crew" that did a lousy job was gone and that the "new crew" had very good workers who did quality work. Chris also assured us that he would be there working along side them and that we'd be very happy with the driveway.
THE DRIVEWAY IS BEAUTIFUL!!! Howard Harrison Paving did exactly what they said would be done. Please dont go by the old negative reviews. My hard to please, picky husband and I can confirm that Howard Harrison Paving did a fantastic job!! The crew are very courtious, harworking individuals who aim to please their customers!!
