- Report: #357652
Complaint Review: Hsbc - Wilmington Delaware
-
Author Confirmed
Why?
Hsbc
Po Box 15521 Wilmington, 19850-5521 Delaware, U.S.A.
Phone:
18004205981
Web:
N/A
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Hsbc Wilmington Delaware
hsbc and best buy
I have a very long story i purchased merchandise at best buy last august. It was two computers both had major problems after trying to fix one a few times it got over exhausting and then with the other and best buy fixing it for over 32 times and then junking it out and it still had issues i put both in a closet.
I had been dealing with hsbc over they wanted information with dept consolidation.
I was at 1880 and was covered under was hurt at work and i had insurance. I have been calling them them saying they sent me a packet and all they send is a bill.
They only charge the account now it is up to 2400 and still nothing. I contacted the attorney general but i was told by my credit union today that it is a nightmare them trying to get anything done.
Under the insurance i am protected where they pay 200 a month and all they do is late fees.
With in the past and issues with the computers i sent all information to deleware customer service and never heard anything back i called up and they said we never got anything.
One thing they do is they type in they send stuff out and i never recieve it how is this possible. I ask for them to send it certified mail and they say they cant do it.
I also called customers service on the 20th and they said if i paid 42 bucks i wouldnt be sent to collections. Well i got a late fee in the mail today and it was 142 bucks.
This is all confusing anyhelp would be great.
Robert
deming, Washington
U.S.A.
I have a very long story i purchased merchandise at best buy last august. It was two computers both had major problems after trying to fix one a few times it got over exhausting and then with the other and best buy fixing it for over 32 times and then junking it out and it still had issues i put both in a closet.
I had been dealing with hsbc over they wanted information with dept consolidation.
I was at 1880 and was covered under was hurt at work and i had insurance. I have been calling them them saying they sent me a packet and all they send is a bill.
They only charge the account now it is up to 2400 and still nothing. I contacted the attorney general but i was told by my credit union today that it is a nightmare them trying to get anything done.
Under the insurance i am protected where they pay 200 a month and all they do is late fees.
With in the past and issues with the computers i sent all information to deleware customer service and never heard anything back i called up and they said we never got anything.
One thing they do is they type in they send stuff out and i never recieve it how is this possible. I ask for them to send it certified mail and they say they cant do it.
I also called customers service on the 20th and they said if i paid 42 bucks i wouldnt be sent to collections. Well i got a late fee in the mail today and it was 142 bucks.
This is all confusing anyhelp would be great.
Robert
deming, Washington
U.S.A.
