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  • Report:  #703499

Complaint Review: Hughesnet - Chicago, Illinois Internet

Reported By:
HORSEN - Blue Rock, Ohio, United States of America
Submitted:
Updated:

Hughesnet
Chicago, Illinois, Internet, United States of America
Phone:
18663473292
Web:
www.hughesnet.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I was susposed to get 200mbs of downloads a day. Come to find out that means opening web pages not actually downloading things!!! When the service became really slow I called to complain only to be told I had exceded my Fair Acess Policy limits. After pitching a fit they removed me from the "fap" for the time being. I asked how I had exceded it and thats when I found out that all I could do is surff the web. So I stopped doing anything except checking email, facebook, and chatting on facebook and yahoo messanger. Well its still slow as all can be.

I cant load more that one page at a time, chat freezes up, pages wont load right, ect. When I called to see what we could work out about getting the speed and download limits upgraded I was infromed that I couldnt change anything unless I signed a 2 year contract. well my contract been up, but still there's no other service to be had except a slow Dail up by AT&T at 2400bps, , I am getting raped at $78 a month by Hughes, while if AT&T would just upgrade their box 2 miles from me I could get DSL for $20 a month unlimited downloads, what ever happened to the Governments promise to give us all fair and cheap broadband internet?


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