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  • Report:  #1212493

Complaint Review: Hydroderm -

Reported By:
Annette - Bunbury Australia, Alabama,
Submitted:
Updated:

Hydroderm
www.hydroderm USA
Web:
www.hydroderm.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Over a month ago I received an offer when using the internet, to trial Hydroderm products free of charge except for the postage.  I ordered two products that I believed were to be sample products. Two lots of postage costs were taken out of my account immediately. I emailed a few weeks ago and asked to have the postage costs put back into my account because the samples had not been received.  I got an email back saying they were on their way.  I decided to cut my losses and forget about ever receiving these samples and deleted all relevant correspondence. I still haven't recieved the goods however I have just discovered when checking my bank account online that . I have been charged over $200 Australian Dollars for two full sized products that I didn't order and which have not been received!  I am out of work at the moment and this is an absolutel disgrace. Can you please help me retrieve this money.  I would be most grateful if you can.  Thank you



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