- Report: #872022
Complaint Review: I Need A Clean - Internet Florida
Reported By:
Disgruntled Customer -
Aventura, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
I Need A Clean
Internet, Florida, United States of America
Phone:
1 (800) 390-0890
Web:
ineedaclean.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
I Need A Clean INeedAClean.com I Need A Clean Is A Total Rip Off Internet, Florida
I found I Need A Clean through a Google Ad, and payed $130 for 6 hours of cleaning. The maids never showed up, nor did I ever receive a call saying they would be late. I had to call to ask what the status of my order was.
When I finally gave up after 3 hours of waiting, past the time I was told, I requested a refund and was told if would be 8-10 days before I would be refunded. Still waiting 3 weeks later.
If you're looking for a fast way to lose a hundred bucks, call INeedAClean.com.
When I finally gave up after 3 hours of waiting, past the time I was told, I requested a refund and was told if would be 8-10 days before I would be refunded. Still waiting 3 weeks later.
If you're looking for a fast way to lose a hundred bucks, call INeedAClean.com.
1 Updates & Rebuttals
iNeedaClean, Inc.
Normal,Illinois,
United States of America
I am here to help you find a solution to your problem!
#2UPDATE Employee
Mon, April 30, 2012
Hello,
I am a customer service representative for I Need A Clean, we pride ourselves in customer satisfaction. It is a shame you had a bad experience with us. We are a great company, have great prices, and have HUNDREDS of satisfied customers.
I want to help you fix your problem, I ASSURE you that we take care of all of our customers. All you had to do was contact us by either phone, or e-mail and I am sure I, or any of our customer service representatives would have helped you solve your problem.
All refunds are processed between 2 and 5 days depending on your bank. If for some reason you haven't got your money back, I ask for you to contact us and we will take care of you. We are not a rip off like this website says. We have a great reputation, and in fact this is the only bad review we've EVER gotten.
