- Report: #395183
Complaint Review: IGXE Internet Game Exchange - Internet
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Author Confirmed
Why?
IGXE Internet Game Exchange
www.IGXE.com Internet, U.S.A.
Phone:
858-3805139
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
IGXE, Internet Game Exchange Unprofessional, suspicious practices Internet
Placed an order with this company a few weeks ago, still has not been fulfilled. Had dealt with them before with no problems so I gave them the benefit of the doubt, thinking the matter would be handled soon.
The customer service rep claimed that there were problems with the computers and that if I sent in a copy of my government issued identification they would take care of the problem either by finishing my order or refunding my payment.
I'm still waiting. I placed a second order today and reminded them that I was still waiting for the last order to be taken care of. They gave me the same response, wanting another copy of my ID because there was a 'problem'. I again reminded them that I had already sent all necessary documents with the last order, they asked for my passport. Instead of carrying on with this any further, I asked them for a refund for both orders. So far my request has been ignored.
Please don't waste your time with this company.
Yawners
Right Here, Pennsylvania
U.S.A.
The customer service rep claimed that there were problems with the computers and that if I sent in a copy of my government issued identification they would take care of the problem either by finishing my order or refunding my payment.
I'm still waiting. I placed a second order today and reminded them that I was still waiting for the last order to be taken care of. They gave me the same response, wanting another copy of my ID because there was a 'problem'. I again reminded them that I had already sent all necessary documents with the last order, they asked for my passport. Instead of carrying on with this any further, I asked them for a refund for both orders. So far my request has been ignored.
Please don't waste your time with this company.
Yawners
Right Here, Pennsylvania
U.S.A.
