- Report: #1375460
Complaint Review: Ilumaderm - Internet
Reported By:
Demanding Mom -
SAN DIEGO, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Ilumaderm
Internet, USA
Phone:
888-986-8490
Web:
https://ilumadermskincare.com/
Categories:
Business Rating:
(0)
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Ilumaderm Total Skin Cream, Ready to Beautify Serum Endless skin cream subscription that can't be returned or cancelled Santa Ana, CA Internet
Company sent 4 separate "monthly" shipments in 2 months and automatically charged my credit card $89 for each shipment. Attempted to cancel by e-mail and phone and got nothing but hostility and arguments. Company refuses to issue an RMA to allow return of any products. Return policy on their website indicates no returns after 30 days of original order date which they claim to mean the trial order date, not the multiple shipment afterwards. They make it challenging to dispute the charge without allowing return of the product. Their mailing address is a PO Box so it is difficult to determine where they actually operate from. Don't order any FREE TRIAL because it is just a scam to get your credit card number and begin charging away multiple times each month!!!
