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  • Report:  #870753

Complaint Review: In Towne Suites in Albuquerque NM - Albuquerque New Mexico

Reported By:
StayInformed - Altamonte Springs, Florida, United States of America
Submitted:
Updated:

In Towne Suites in Albuquerque NM
4676 Commerce Drive Northeast Albuquerque, 87107 New Mexico, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I reported to Joel, the manager of this location, that there had been 5 attempts of someone trying to enter my room by juggling the handle and pushing on the door.  His response was to evict me on the grounds that "He and I did not get along."  During my entire stay he had made repeated smart comments, and at one point had scoffed in disdain at my photo identification and manicure.  Another time while checking for bed bugs, he made Catholic cross signs in front of my face- three times consecutively.

He also did not return my security deposit, even though I was assured by him that I did not need to fill out the required paperwork because I was being evicted.  (Please note:  they do not tell you that you need to turn in a form notifying them when you are leaving.  When I directly asked the assistant manager, he just made a vague comment that they would like to have some type of forewarning).  

I filed a customer service complaint via the company website, and I left a message.  I was never contacted by them.  

MOST IMPORTANTLY:  This is a very dangerous location.  I witnessed two incidents of domestic violence, vehicle damage (contaminants in gas tank), and attempted rape/abduction??? while running down the road. Additionally, there are no non-smoking rooms, and the place reeks of cigarettes. 


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