- Report: #1163019
Complaint Review: Indy Canvas - N Charleston South Carolina
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Author Not Confirmed
Why?
Indy Canvas
1012 HUNLEY WATERS CIR N Charleston, 29405 South Carolina, USA
Phone:
843-633-1813
Web:
www.indycanvas.com
Categories:
Business Rating:
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Indy Canvas aka WEL Marine Holdings LLC Took the money and didn't provide the goods N Charleston South Carolina
Indy Canvas advertises as a high quality canvas maker for things such as sail covers, biminis and other canvas accessories for boats. The claim to be highly responsive customer service and the "Fastest response time in the industry". Neither of these statements is true.
I ordered canvas goods from IndyCanvas have received nothing even though they charged my credit card for the full amount of the sale. They do not answer their phone, they do not respond to voice mails. If you happen to get their receptionist on the phone (highly unlikely) she states that she does not have access to the order information and someone will need to get back to you. However, no one ever calls back.
A quick check of the South Carolina Court records shows that American Express Centurion Bank is suing for non-payment of a debt. Also, the principal seems to have had a few brushes with law enforcement.
Stay far away from these folks. I am taking my lumps, losing the money and will have to have another canvas maker do the work. I am also filing a complaint with the South Carolina AG's office to investigate consumer fraud.
1 Updates & Rebuttals
IndyCanvas
N Charleston,South Carolina,
Mr Ornas is a Kook
#2REBUTTAL Owner of company
Tue, November 04, 2014
Yes Indycanvas messed up his order. We do over 700 orders a year and Mr. Ornas' order was one that didn't work well. We offered him a full refund but he said " I am going to ruin your company you w***e" at which time we did not take his conituned every hour phone calls. He is a kook who cannot be pleased. He was given full refund what really more could we do..... Mr Ornas I recommend you watch your language in the future and you will probably have a easier time wirh resolutions....
