- Report: #201435
Complaint Review: Inphonic - Washington District of Columbia
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Inphonic
www.a1wireless.com Washington, District of Columbia, U.S.A.
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Inphonic - A1wiressless - Wirefly - Cellphonerebates - , Rebate-zone Wireless Inphonic cellphone rebate scam - now changed website so you get NO information, not even the fake Processing status!!! ripoff Washington District of Columbia
*Author of original report: New rebate status website is working, but conflicting info.
*Author of original report: I'm starting to see light in this dark tunnel
*Author of original report: I'm starting to see light in this dark tunnel
*Author of original report: I'm starting to see light in this dark tunnel
*Author of original report: I'm starting to see light in this dark tunnel
*Author of original report: Finally - I got my check!
You've heard it so many times by now, but here it goes:
I bought two Motorola Razr V3 cellphones from A1Wireless in 7/05. I waited exactly 180 days and then mailed in all 4 rebates in 4 seperate envelopes, each via USPS certified mail with signature required.
After about two weeks or so, the web site (www.cellphonerebates.com) still didn't show that they were received. I used their online form to inquire - I was told they were never received. Really! You mean to tell me four (4!) USPS certified mail envelopes were lost.
Wow - that's a pretty hard feat - especially considering I had delivery confirmation. Anyway, at this point in time I didn't realize the scam - so they asked me to fax it all in. I did and then their website acknowledged they had received the information and that it was being "processed".
After many weeks, and further inquiries, I was told that it was going through a "verification" process with my cell phone carrier (TMobile) and that this time did not count towards my 10-12 weeks processing time. Anyway, here I am one year later and still being told that they're "processing" my rebates. There is an individual who works at inphonic's "Office of the President" - haha -- that I emailed, her name is Doreen Dennis ([email protected]) who is like the other guy that work's for the "president" who has been posting on sites such as these trying to be helpful.
In any case, she insists that I shouldn't be alarmed and that I just need to wait 3-4 more weeks for an update. I can't say I have a warm and comfey feeling when I'm told I have to wait more after having waiting already 1 year. We'll see, I guess.
You may have noticed that www.cellhponerebates.com now redirects you to www.rebates-status.com/wireless - at which point you type in your information and nothing comes up! At least when the rebates were handled by CPG (Continental Promotion Group) I had a status - as fake as it may have been - and at least there was a link to type in a customer service request -- this new web site has absolutely nothing!
John
Northern, New Jersey
U.S.A.
I bought two Motorola Razr V3 cellphones from A1Wireless in 7/05. I waited exactly 180 days and then mailed in all 4 rebates in 4 seperate envelopes, each via USPS certified mail with signature required.
After about two weeks or so, the web site (www.cellphonerebates.com) still didn't show that they were received. I used their online form to inquire - I was told they were never received. Really! You mean to tell me four (4!) USPS certified mail envelopes were lost.
Wow - that's a pretty hard feat - especially considering I had delivery confirmation. Anyway, at this point in time I didn't realize the scam - so they asked me to fax it all in. I did and then their website acknowledged they had received the information and that it was being "processed".
After many weeks, and further inquiries, I was told that it was going through a "verification" process with my cell phone carrier (TMobile) and that this time did not count towards my 10-12 weeks processing time. Anyway, here I am one year later and still being told that they're "processing" my rebates. There is an individual who works at inphonic's "Office of the President" - haha -- that I emailed, her name is Doreen Dennis ([email protected]) who is like the other guy that work's for the "president" who has been posting on sites such as these trying to be helpful.
In any case, she insists that I shouldn't be alarmed and that I just need to wait 3-4 more weeks for an update. I can't say I have a warm and comfey feeling when I'm told I have to wait more after having waiting already 1 year. We'll see, I guess.
You may have noticed that www.cellhponerebates.com now redirects you to www.rebates-status.com/wireless - at which point you type in your information and nothing comes up! At least when the rebates were handled by CPG (Continental Promotion Group) I had a status - as fake as it may have been - and at least there was a link to type in a customer service request -- this new web site has absolutely nothing!
John
Northern, New Jersey
U.S.A.
6 Updates & Rebuttals
Marc
Wayne,New Jersey,
U.S.A.
Finally - I got my check!
#2Author of original report
Mon, August 07, 2006
After 13 months -- I finally got my rebate check for $400. It took a lot of pestering the right poeple, but it finally happened. I'm still upset and really hope inphonic feels the repercussions of their actions (or inactions) -- after all, for every check that gets sent out, there are probably 100 checks that never will be sent -- either because the person accepted the BS stories (and didn't have backup copies) or because some people just aren't willing/able to have to fight to extent that many of us have in order to simply get what is rightfully ours. I hope this helps some of you realize that they are making good on some rebates -- I hope the next is yours -- take care and good luck.
Marc
Wayne,New Jersey,
U.S.A.
I'm starting to see light in this dark tunnel
#3Author of original report
Wed, July 26, 2006
Today, I received the following response regarding my rebates that date back to 6/05 - we'll see, I'll post a follow up. Her email address, by the way, is [email protected]. Mr. xxxxx, I received your email dated xxxx xx, 2006 regarding rebates associated with your xxxx xxxx purchase. Due to a change in third party rebate processing vendors, your submission is currently going through reprocessing. However, I will override the processing of your submission, and have a check issued from InPhonic's Corporate office. Please allow 7-10 business days to receive your check in the amount of $xxx made out to: xxxx xxxx If this is not the correct address, or if you do not receive your check within 7-10 business days, please email me or call me at the number below. Best regards, Hollie Kapos Legal Assistant InPhonic, Inc. 1010 Wisconsin Ave, NW Suite 600 Washington, DC 20007 (202) 333-0001 (x137)
Marc
Wayne,New Jersey,
U.S.A.
I'm starting to see light in this dark tunnel
#4Author of original report
Wed, July 26, 2006
Today, I received the following response regarding my rebates that date back to 6/05 - we'll see, I'll post a follow up. Her email address, by the way, is [email protected]. Mr. xxxxx, I received your email dated xxxx xx, 2006 regarding rebates associated with your xxxx xxxx purchase. Due to a change in third party rebate processing vendors, your submission is currently going through reprocessing. However, I will override the processing of your submission, and have a check issued from InPhonic's Corporate office. Please allow 7-10 business days to receive your check in the amount of $xxx made out to: xxxx xxxx If this is not the correct address, or if you do not receive your check within 7-10 business days, please email me or call me at the number below. Best regards, Hollie Kapos Legal Assistant InPhonic, Inc. 1010 Wisconsin Ave, NW Suite 600 Washington, DC 20007 (202) 333-0001 (x137)
Marc
Wayne,New Jersey,
U.S.A.
I'm starting to see light in this dark tunnel
#5Author of original report
Wed, July 26, 2006
Today, I received the following response regarding my rebates that date back to 6/05 - we'll see, I'll post a follow up. Her email address, by the way, is [email protected]. Mr. xxxxx, I received your email dated xxxx xx, 2006 regarding rebates associated with your xxxx xxxx purchase. Due to a change in third party rebate processing vendors, your submission is currently going through reprocessing. However, I will override the processing of your submission, and have a check issued from InPhonic's Corporate office. Please allow 7-10 business days to receive your check in the amount of $xxx made out to: xxxx xxxx If this is not the correct address, or if you do not receive your check within 7-10 business days, please email me or call me at the number below. Best regards, Hollie Kapos Legal Assistant InPhonic, Inc. 1010 Wisconsin Ave, NW Suite 600 Washington, DC 20007 (202) 333-0001 (x137)
Marc
Wayne,New Jersey,
U.S.A.
I'm starting to see light in this dark tunnel
#6Author of original report
Wed, July 26, 2006
Today, I received the following response regarding my rebates that date back to 6/05 - we'll see, I'll post a follow up. Her email address, by the way, is [email protected]. Mr. xxxxx, I received your email dated xxxx xx, 2006 regarding rebates associated with your xxxx xxxx purchase. Due to a change in third party rebate processing vendors, your submission is currently going through reprocessing. However, I will override the processing of your submission, and have a check issued from InPhonic's Corporate office. Please allow 7-10 business days to receive your check in the amount of $xxx made out to: xxxx xxxx If this is not the correct address, or if you do not receive your check within 7-10 business days, please email me or call me at the number below. Best regards, Hollie Kapos Legal Assistant InPhonic, Inc. 1010 Wisconsin Ave, NW Suite 600 Washington, DC 20007 (202) 333-0001 (x137)
Marc
Wayne,New Jersey,
U.S.A.
New rebate status website is working, but conflicting info.
#7Author of original report
Thu, July 20, 2006
In my earlier report, I had stated that www.cellphonerebates.com was redirecting to www.rebate-zone.com/wireless and that there was no info found on my rebates. Well, yesterday my 4 rebates showed up and it said, underneath each of the 4, the following: "Claim approved. Payment pending, please allow 2-3 weeks for payment processing." Now today (7/20/06) there is only my name and address and "Claim ID" showing up -- no additional status. Hmmmmm. Just when I thought I was out of the woods.
