- Report: #814875
Complaint Review: Inteluxe - Dan Solheim - San Jose California
Reported By:
Charles -
San Jose, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Inteluxe - Dan Solheim
79 Boneventura Ave San Jose, 95134 California, United States of America
Phone:
602-492-5893
Web:
http://www.inteluxe.com
Categories:
Business Rating:
(0)
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Inteluxe - Dan Solheim Inteluxe, deceitful, unprofessional, unqualified, San Jose, California San Jose, California
I am writing this report out of an inherent moral obligation. For the past 11 months I have been involved as a client with Inteluxe www.inteluxe.com. My contact person was Dan Solheim up until about 4 months ago when I stopped getting responses.
At the time I entered into the agreement with them there was excellent communication between them and us and I was looking forward to receive a very nice and professional website. The long and short is that in the beginning (while still paying in installments) Inteluxe began work on my project and seemed to be delivering. It wasn't until all the payments were made when Inteluxe started taking longer and longer to respond. After 4 months of requesting upgrades to my site to complete it I never heard back. It wasn't until I notified Dan Solheim that I had hired an attorney when I got a lengthily apology email, claiming they would complete my requested work within another few weeks.
Then I received a private message from someone in another country who claimed to be the actual developer for my website. He told me that he had been fired and not paid for his work on my project by Inteluxe because they told him that I never paid Inteluxe... That is not true as is evidenced by all my payment receipts.
I suppose in the end what hurts most is that it didn't even seem like a scam in the beginning.. it just dragged on and on for just under a year. I am left with what remains of an 65% completed webpage and a distorted and ruined company image as all of my prospective clients grew tired of me feeding them deadlines that Inteluxe told me my site would be completed and in the end it looked like I was the one lying.
It has cost me several thousand for the actual "web design contracted services", a few more in lost revenue and even more in lost investments and/or prospective clients.
I have begun to seek legal recourse and I will update if necessary.
My small company was taken advantage of and has been tarnished beyond recognition however its quite simple really, Dan Solheim or whomever is the operative of this apparent scam cannot simply disappear from the internet. He obviously exists, my private investigations have yielded very interesting findings which need to remain confidential until my legal proceedings have been completed.
Hopefully nobody else moves forward with this company.
At the time I entered into the agreement with them there was excellent communication between them and us and I was looking forward to receive a very nice and professional website. The long and short is that in the beginning (while still paying in installments) Inteluxe began work on my project and seemed to be delivering. It wasn't until all the payments were made when Inteluxe started taking longer and longer to respond. After 4 months of requesting upgrades to my site to complete it I never heard back. It wasn't until I notified Dan Solheim that I had hired an attorney when I got a lengthily apology email, claiming they would complete my requested work within another few weeks.
Then I received a private message from someone in another country who claimed to be the actual developer for my website. He told me that he had been fired and not paid for his work on my project by Inteluxe because they told him that I never paid Inteluxe... That is not true as is evidenced by all my payment receipts.
I suppose in the end what hurts most is that it didn't even seem like a scam in the beginning.. it just dragged on and on for just under a year. I am left with what remains of an 65% completed webpage and a distorted and ruined company image as all of my prospective clients grew tired of me feeding them deadlines that Inteluxe told me my site would be completed and in the end it looked like I was the one lying.
It has cost me several thousand for the actual "web design contracted services", a few more in lost revenue and even more in lost investments and/or prospective clients.
I have begun to seek legal recourse and I will update if necessary.
My small company was taken advantage of and has been tarnished beyond recognition however its quite simple really, Dan Solheim or whomever is the operative of this apparent scam cannot simply disappear from the internet. He obviously exists, my private investigations have yielded very interesting findings which need to remain confidential until my legal proceedings have been completed.
Hopefully nobody else moves forward with this company.
1 Updates & Rebuttals
Dan Solheim
United States of AmericaFake report
#2REBUTTAL Owner of company
Tue, January 17, 2012
After finding this report come up in a search for our company, we were blown away. It is no doubt a fake report from a former employee or contractor trying to tarnish our reputation.
First of all, our company is a software development company and seldom does "Websites" for hire. We pride ourselves in a specific industry and do not advertise website creation outside of that. There was never a "client" of this type for us, and there absolutely was never an apology email from me to this fictitious client named "Charles".
If this were a legitimate report, we'd gladly resolve it to our client's satisfaction. We have many satisfied clients and pride ourselves in providing quality custom software development. We offer a 100% money back guarantee to our clients if they are not completely satisfied with our work product.
Since this posting cannot be removed, you can feel free to contact me anytime to discuss this issue. We also would like to see evidence to the validity of this report, and for ripoffreport.com to do some identify verification before you can post defaming claims that are instantly ranked in google.
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